COVID-19

How does Covid-19 vaccines work to protect our loved ones and ourselves from Covid-19 infection?

Etern Medical Clinic @ Punggol MRT is one of the Covid-19 vaccines appointed clinic since February 2021. 

 

We have been administering Pfizer-BioNTech COVID-19 vaccines for all frontline workers and those public who falls under the eligible group.

 

This vaccination is free to all Singaporeans and long-term residents in Singapore.

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Although vaccines are not completely fool-proof, the approved ones show high efficacy rates - Pfizer-BioNTech has 95% efficacy in preventing COVID-19. Getting vaccinated against COVID-19 is one way to prevent the disease, minimise the risk of transmission.

Vaccine Appointment Bookings

Due to the strong demand for the Covid-19 vaccinations and limited supplies, the appointment booking slots are made available on a walk-in and online booking basis. 

We seek your understanding that there may be limited slots available and please check the available vacancy from time to time through the National Appointment system. Vaccination appointments can be booked in advance to ensure that the vaccine is available for you.  Alternatively, you can walk in for vaccination as well.

As most slots are pre-booked, you may not be able to obtain an appointment on the same day if there is no available stock. Please remember to come for your booster dose if you are eligible for it.

On the day of appointment,

Please bring your identification card such as NRIC or work pass for registration.

 

You need not fast for vaccination.

On arrival,

We will require you to complete a screening questionnaire before you proceed with the vaccination.

After you have received the COVID-19 vaccine,

You should be monitored on site under observation of any allergic reaction for at least 30 minutes. 

 

On completion,  we will issue you with the vaccination certificate upon discharge.

Are there any side effects? What should I do if I suffer from any side effects?

The vaccine has been assessed to be safe for use.

 

However, some common side effects maybe experience by different individuals. Like other vaccines, most of the side effects are mild or moderate and it will go off after a few days.

Some common side effects are:

  • Pain

  • Redness

  • Swelling

  • Tiredness

  • Headache

  • Muscle pain

  • Chills

  • Fever

  • Nausea

See a doctor if the side effects persist or get worse. The fever usually persists for more than 2 days. In very rare cases, this vaccine can cause a severe allergic reaction.

 

Signs of a severe allergic reaction include:

  • Difficulty in breathing

  • Swelling of face

  • Swelling of face, lips, throat, eyes 

  • Dizziness and weakness

  • Fast heartbeat

  • Bad rash all over the body

  • Chills

  • Fever

  • Nausea

If you experience severe allergic reaction, please seek medical attention immediately.

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COVID-19 Pre-Departure PCR Swab Test 

Pre-Departure COVID 19 PCR Swab Test is now available at all Etern Medical Clinics as approved by the Ministry of Health (MOH) for adults and children from age 1 onwards.

Please call your nearest Etern Medical Clinic to schedule an appointment.

Price

Flights to China - $178 per test including serology testing.  $199 for N-protein serology test for those completed with 2 doses of Pfizer or Moderna vaccines.

Flights to other destinations - $138 per test

Prices are exclusive of GST.

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Documents Required

People with Masks

Testing Window

Depending on your flight destination, the testing window may vary. Usually, it should be at least 48 or 72 hours prior to your flight.

Flights to China – 2 days before departure

Flights to other destinations – it will vary from 48 to 96 hours depending on flight destination.

Documents required for Appointment

Identity Card

Passport

Digital copy of booking reference of flight

Date and time of the flight has to be included clearly.

Results

Result turnaround time is 24 hours.

You will be receiving your result via email or via personal collection, within 4 hours after the test from the time we receive the lab result. Do note that you are also required to print out a hardcopy of the result and carry it along during your travel.

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Indemnity

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Idemnity

In an event where there is a delay in the processing of the result, it is possible that it can lead to a missed flight. Please read our terms and conditions which you can find at our FAQs.

Digital Health Certificate

From 10th Feb 2021, MOH has mandated the issuance of digital health certificates for all pre-departure COVID-19 testing (PDT).

 

Etern Medical is pleased to inform that we have partnered with Parkway Laboratories and Accredify to issue Digital Health Certificate to facilitate a smoother process for clearance at the airport for international travel.  The digital health certificate will be issued via email to the designated email provided by you during registration. It will also be encrypted for the purpose of patient privacy.

On the Phone

Alternative Booking Arrangements

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Corporate Bulk Booking

We accept phone booking; online appointment booking or walk in to perform the Pre-Departure Covid-19 testing. However, if you need to arrange appointments for a group of individuals, please contact us via booking platform so that we can facilitate bulk booking to your convenience.

Private COVID-19 PCR Swab Test 

If you are worried of being exposed and wish to perform an elective PCR swab test on your own accord, you may book your self-paid swab test with us by phone call or email. Walk-in is available too. There is no requirement for any flight documents.

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Antigen Rapid Test (ART)

Antigen Rapid Test (ART) or Private Event Testing is available daily at any of our Etern Medical Clinics at $28.00 per test, before GST.  The test is valid for not more than 24 hours before the end of the event. ART is a self-paid test and does not qualify for government subsidies if you do not have ARI symptoms. It takes about 15 minutes.

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Testing Window

The test is done no more than 24 hours before the end of the event. If your event is from 9am to 6pm tomorrow, you are required to turn up for test at our clinics after 6pm the day before.

 

The results will be prepared for you after 30 minutes and it is only valid for 24 hours from date and time of the test.

Booking an Appointment

We can perform the test on a walk-in basis.  If you prefer to have an appointment, you can call the respective clinic branch or book the appointment online at our website.  If you turn up late, we will not be held liable for any issues arising your missing of your allocated appointment time. 

On the day of appointment,

Please bring along your proof of identity (NRIC/FIN/Passport) for the appointment.

Collection of Results

The ART test kit typically takes 15 mins to complete. If your ART result is negative,  you are able to see the valid test certificate from health hub and it is typically valid for 24 hours.

If your ART result is positive, you will require to isolate yourself for 72 hours at home or perform a confirmatory PCR swab test which can be conducted at our clinic premises. As the turnaround time for the PCR swab test is 24 to 48 hours, we will not be able to provide certification for attendance at the event. 

Please stay at home and reduce contact with other individuals prior to the release of the PCR swab test results.  Please note that ART is not a substitute for PCR tests for patients presenting with Acute Respiratory Infections. (ARI)