Terms and Conditions (Teleconsult)

The appointment timing is an estimated timing, but we will do our best to adhere to your chosen timing.

You must be 16 yearsold or older to apply for Teleconsultation. If you are under 16 years old, you are required to register a care person 21 years old or older to be alongside you for the Teleconsultation with our doctor.

Teleconsult are for simple cases, those does not require much doctor examination.

Generally, patients who require emergency medical attention are not suitable for video-consultation services.
Examples like:

• Acute or severe chest pain 

• Active bleeding, deep wounds or lacerations 

• Breathlessness 

• Convulsions or seizures

• Fainting spells, presyncope, or syncope 

• Injuries with suspected fractures or dislocations present as severe pain, open wounds, deformity, severe bruising or swelling, loss of sensation, and limb weakness

• Persistent Vomiting 

• Severe abdominal pain 

• Severe headache or giddiness 

• Sudden onset numbness, weakness or slurred speech

• Sudden loss of vision