Search Results

Detect health issues early with subsidised screenings under Healthier SG. Book your screening now. Healthier SG Screenings Subsidised Health Screenings for a Healthier You The Importance of Screening Regular health screening is key to early detection and management of chronic diseases. Under the Healthier SG program, we help you stay on top of your health with recommended, subsidised screenings tailored to your age. Book Your Screening Healthier SG Screening Subsidies As an enrolled Healthier SG patient, you are entitled to subsidised screening services at our clinic. For Non-Healthier SG patients, your subsidies will be based on your CHAS card status. Healthier SG Enrollees / Pioneer Generation (PG) $0 Merdeka Generation (MG) / CHAS Blue / Orange $2 Eligible Singapore Citizens / CHAS Green $5 *Please check with our clinic team for eligibility . Recommended Screenings Male and Female Frequency (40-49 Years) Frequency (≥ 50 Years) Diabetes Screening Tests HBA1C OR Fasting Blood Glucose Once every 3 years Obesity Screening Test Waist Circumference with BMI Once a year High Blood Pressure Screening Test Blood Pressure Measurement Once every 2 years High Cholesterol Screening Test Lipid Profile Once every 3 years Colorectal Cancer Screening Test 2-Day Faecal Immunochemical Test (FIT) - Once a year Female Only Cervical Cancer Screening Test HPV Test Once every 5 years

Our doctor focuses on holistic preventive healthcare for our patients and believes in bringing value to you by establishing long-term relationships built on mutual trust and understanding for continual care. Corporate Profile Our Story. Our Purpose. About the company Established in 2009, Etern Medical has grown to four branches serving the Sengkang and Punggol communities. Our clinics are conveniently located at Punggol MRT, Sumang LRT Station, and Sengkang Fernvale, ensuring easy access for residents in the Northeast region. At Etern Medical, our doctors are committed to delivering holistic and patient-centred care. True to our name, we aim to build long-term relationships founded on trust, understanding, and continuous care, supported by excellent nursing services. With our dedicated team of doctors and nurses, we aspire for our patients to receive high-quality medical consultation and treatment at every visit. As a Healthier SG and CHAS clinic, we offer a comprehensive range of services, including acute and chronic disease management, comprehensive health screenings, vaccinations, and medical check-ups at affordable rates. Our clinics offer simple surgical procedures, like the removal of lumps and cysts, and the treatment of ingrown toenails. We offer express in-house diagnostic tests for influenza, Respiratory Syncytial Virus (RSV), Adenovirus Antigens and dengue. In addition, Etern Medical provides telemedicine services, offering patients convenient access to care wherever they are. Our Name and Logo The Logo consists of two unequal vertical lines representing a couple labouring together hand in hand through the life journey to eterne significance. Composed with the shorter verticals and horizontal line, they depict the Singapore city skyline, symbolizing the modern and progressive aspirations of our generation. Vision To be a company known for a culture of care, for the staff, patients and the community by delivering the best possible evidence-based medicine and treatment to the community. Our Mission Aim to achieve and deliver quality healthcare to the patients through integrity, teamwork, creativity, trust, respect and continuous care. Core Values The Test of Time We believe in loyalty, integrity, commitment, sacrifice and trustworthiness to achieve happiness and fulfillment at work. Harmony We aspire in treating customers and colleagues the way we'll like to be treated, with respect, care, gentleness and compassion. Action speaks louder than words Together, we want to make an impact on the community and be result oriented, proactive, adaptable, progressive, systematic and intelligent. Putting People as Foundation We care deeply for the Company and love the work we do by building ownership and balancing it with work-life balance.

Etern Medical strives to provide long-term quality care and a wide range of medical services like LPA to our patients. Located at Sengkang & Punggol Welcome to Etern Medical Your partner to quality medical care View Services A New Level of Protection for Adults Starting from September 1 2025, the Ministry of Health (MOH) has included the Shingles (Shingrix) and Pneumococcal 20 (PCV20) vaccinations in the National Adult Immunisation Schedule (NAIS). Eligible Singaporeans can receive subsidies for these vaccinations. Subsidies for Eligible Adults Shingrix Vaccine Up to 75% subsidy at CHAS GP clinics, polyclinics, and MOH-funded long-term care institutions. After subsidy cost per 2-dose course: Singaporeans*: $76–$300 Permanent Residents: Subsidies are only available in the polyclinics. Private Patients: $450 per dose *Healthier SG Enrollees: Depending on CHAS card status. PCV20 Vaccine Healthier SG Singapore Citizens: $0 (Fully Subsidised) Singaporeans: $17–$68 Permanent Residents: Subsidies are only available are the polyclinics. Private Patients: $250 *For Individuals who have completed 1 Dose of PCV13 and 2 Doses of PPSV23. PCV20 can be taken at 5-year intervals. Register Now Our Popular Services Men & Women's Health Healthier SG Button Paediatrics Button Health Screening Button Express Services Button Vaccinations Book An Appointment With Us Book Our Services Other Services Maid Checkup (6ME) Time for your helper's 6-monthly medical checkup? Etern Medical have certified phlebotomists and doctors to make your checkup a fuss-free experience. Explore Healthier SG Benefits for enrollees: Free First Health Plan Consultation Free Healthier SG Screenings & Vaccinations Highly Subsidised Medications Co-payment waived for Medisave Chronic Medications 3,000 Healthpoints (~$20 Voucher) Explore Weight Management Strive for your weight goals and live a healthier lifestyle! Bring your loved ones along and achieve it together. Explore Payment Schemes Healthier SG Baby Bonus Medisave MBS@GOV CHAS HealthHub Read more

The information and materials contained in or accessed through this website are designed for informational and educational purposes only. Disclaimer The information and materials contained in or accessed through this website are designed for informational and educational purposes only. It should not be construed as medical advice nor should it be used for diagnostic or treatment purposes. If you feel you have a health problem, please consult a medical professional. Etern Medical in no way warrants or represents, whether expressly or implicitly, as to the accuracy, currency or entirety of any information contained or referenced in this site. Etern Medical assumes no liability for any errors or omissions in the content of this site. Etern Medical does not assume any risk for your use of this website. References to specific treatments, products, or services do not constitute or imply recommendation or endorsement by Etern Medical. Under no circumstances shall Etern Medical be liable regardless of the form of action for any failure of performance, system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your accessing this website and/or using the online services even if Etern Medical had been advised as to the possibility. We assume no liability or responsibility for any typographical errors or otherwise or omissions in the content of the Website. You acknowledge that your use of our Website is at your own risk. This Website is provided on an “as is” basis and you assume total risk and responsibility for any loss or damage arising from or attributable to your use of this Website including but not limited to any damage to your computer, equipment or loss of your data. By accessing this website, you assume full responsibility without limitation or qualification for the use of the information herein. Further, you agree that in no event will Etern Medical or any party involved in the creation, production, or delivery of this site or any site linked to it be liable in any manner whatsoever for any decision, action or non-action taken based on information provided herein. These terms and conditions set forth in this disclaimer are subject to change and update at any time. By choosing to visit this site, you are bound by the terms set forth in this document, and by such revisions as they are posted. © Copyright 2014 by Etern Medical. All Rights Reserved.

Care and protect for your child. Etern Medical are trained to provide the services to care for your child professionally. Paediatric and Child Trust in our nurses & doctors are trained to care for and treat your child professionally At Etern Medical, we provide a range of general consultation services for children of all ages as follows: General Childhood illnesses such as fever, cough, sore throat, vomiting, diarrhoea, constipation, skin rashes, hand-foot-mouth disease, chicken pox, and other respiratory illnesses. Developmental Assessment and Monitoring to chart the milestones of growth Growth and Nutrition, Dietary Advice and Sleep and Behavioral Problems Childhood Vaccination Programs such as 5-in-1,6-in-1 and Pneumococcal vaccination Health Screening for Children Food Allergies, Asthma Care, Skin Allergies, Rashes, and Eczema Paediatric Swabs Free Childhood Vaccination Programme Etern Medical offers free childhood developmental screening and childhood vaccinations for Singaporean children*. *Please be reminded that eligibility for subsidised vaccination is based on the recommendations under the National Childhood Immunisation Schedule (NCIS). Protect your child's health, and get the free childhood vaccinations* with our clinics For vaccinations, it will be necessary to bring along the child's past immunization record or health booklet. *Singaporean Child ren Only

Our clinic is fully equipped to perform minor surgeries and procedures | Schedule an appointment with us now. Minor Surgery & Procedures Save time and get your minor surgery done at our clinic. Our doctors are able to perform the following minor surgeries or clinical procedures in our clinic which includes: Removal of cyst, lumps and bumps Incision and Drainage of abscess and pus Nail Surgery of ingrown toe-nails, nail avulsion Toilet and Sutures of Lacerations Removal of sutures Stitching/Sutures/Clips/Staples Removal Surgical dressing and wound care Urinary Catheterisation Warts, Skin Tags Excision Lumps may need to send for histology if deem suspicious of cancer. Pus may need culture and antibiotic studies. Nails clipping may need be sent for fungal examinations. We are an accredited day surgery centre for Medisave option. However, to use Medisave, the following criteria must be fulfilled: Removal of lump and bumps are not meant for cosmetic reasons but of a medical reason. Removal of lump must be followed by histology. Sufficient Medisave balance in your account. Examples of valid Medisave surgeries Knee Pain & Treatment Do you experience joint pain? Find it difficult to walk without feeling pain? Osteoarthritis is the most common cause of arthritis that results from breakdown of joint cartilage and underlying bone. The most common symptoms are joint pain, swelling and stiffness. Our clinic offers joint injection to help you relieve the pain. Joint injections are used to provide relief from the pain and stiffness caused by osteoarthritis. The injection works to supplement the fluid in the affected joint, helping to act as a lubricant and shock absorber. A course of this treatment can help to reduce friction and relieve pain, with the effects potentially lasting for several months, depending on the severity Treatment cycles may be repeated if required. A small bandage will be placed over the injection site and you’ll be able to go home fairly quickly. You can book an appointment for consultation to seek available treatment. Knee Pain & Treatment

With our dedicated doctors, you can be assured that you will be receiving the highest quality of care from our consultation and various medical treatment. Our Team The People Behind the Promise Senior Family Physician M.B.B.S (Singapore) Grad Dip (Family Medicine), Singapore Grad Dip (Dermatology), Singapore LPA Certificate Issuer Dr Lye Tin Fong Dr Lye Tin Fong graduated in 1997 with his medical & surgical degree and went on to attain his post-graduate Diploma in Dermatology in 2006 and Graduate Diploma in Family Medicine from the National University of Singapore in 2008. Since graduation, he has done several postings in restructured hospitals for different aspects of medical care such as renal medicine, obstetrics & gynaecology, neonatal, geriatric, dermatology, respiratory and orthopaedic medicines. As a general practitioner, he has worked in a few reputable medical groups for many years and accumulated a wealth of clinical experiences. Dr Lye was a tutor for the students in Family Medicine to the students in NUS. Dr Lye is well known for his humorous, opened and caring approach to his patients. He is a friendly and humble doctor who is committed to providing his patients with the highest quality and standard of care to the best of their expectations. Dr Lew Hong Jian graduated in 1998 with his medical & surgical degree from National University of Singapore. An experienced and well-trained family physician, Dr Lew has 27 years of clinical experience in family medicine and general surgery. He holds a qualification of Diploma in Family Medicine and he specializes in internal medicine. Since graduation, he has worked in a number of disciplines in various hospitals for a different aspect of medical care such as internal medicine, ear nose & throat, and geriatrics care etc. Dr Lew is well known to his patients as a friendly, caring and humble doctor. Given his friendly disposition and experiences in family medicine, he is committed to providing his patients with the highest quality and standard of care to the best of their expectations. Dr Lew Hong Jian Senior Family Physician M.B.B.S (Singapore) Grad Dip (Family Medicine), Singapore Grad Dip (Dermatology), Singapore LPA Certificate Issuer Senior Family Physician M.B.B.S (Singapore) Grad Dip (Family Medicine), Singapore LPA Certificate Issuer Dr Lam Poh Huat Dr Lam is a Family Physician with 28 years of experience and is a friendly, patient and caring doctor with special interest in paediatric and skin disorders. Having graduated from the National University of Singapore in 1997, he has undergone various postings in the hospital including the Accident and Emergency Department, General Medicine, General Surgery, Psychiatry, Neonatology etc. He spent most of his training in the polyclinic and holds a Post-Graduate Diploma in Family Medicine. Dr Lam is an adjunct lecturer at the School of Health Sciences, Nanyang Polytechnic since 2005. He enjoys tutoring and sharing of ideas and knowledge with his students as well as his patients. Dr Mohd Saifuz graduated in 1995 with his medical and surgical degree from National University of Singapore. An experienced and well-trained family physician, Dr Mohd Saifuz has 30 years of clinical experience in family medicine. Since graduation, he has practiced in various government restructured hospitals and working in polyclinics gaining a wealth of his experience in Family Medicine. He obtained his Graduate Diploma in Family Medicine from the National University of Singapore in 2008 and is accredited as a Family Physician by the College of Family Physician Singapore. His area of interest is in Internal Medicine, Chronic Disease Management, Preventive Health and Children’s Health. Dr Mohd Saifuz is a friendly, caring and humble doctor. He believes with good knowledge and communication, coupled with genuine care, will help to address patient’s concern in their conditions to achieve patient’s satisfaction and managing their expectations. Dr Mohd Saifuz Sulaimi Senior Family Physician M.B.B.S (Singapore) Grad Dip (Family Medicine), Singapore

Terms and Conditions (Remote Overseas Vaccination Records) All individuals who have been vaccinated overseas with any vaccines approved under the WHO Emergency Use Listing (EUL), including booster shots, can get their overseas vaccination records ingested into the National Immunisation Registry (NIR). If their overseas vaccination documents are not in English, they will need to get the documents translated by a translation service provider, notary public or embassy of the country that issued the document. Both the original overseas vaccination document and translated document must be shown for verification. Holders of the following types of certificates may be exempted from serology testing for their vaccinations to be recognised. However, your certificate must be able to be scanned to verify its authenticity. Australia International COVID-19 Vaccination Certificate Bahrain COVID-19 Vaccination Certificate Bangladesh COVID-19 Vaccination Certificate from the Ministry of Health and Family Welfare Brunei COVID-19 Vaccination Certificate on the BruHealth App Cambodia COVID-19 Vaccination Certificate from the Kingdom of Cambodia Canada Smart Health Card (HSC) Fiji COVID-19 Vaccination Certificate Hong Kong COVID-19 Vaccination Record from Department of Health India Co-WIN International Travel Certificate Indonesia International COVID-19 Vaccination Certificate from the PeduliLindungi App Japan Vaccination Certificate of COVID-19 Mainland China International Travel Health Certificate Malaysia Digital Certificate for COVID-19 Vaccination from the MySejahtera App Maldives COVID-19 Digital Certification from the Health Protection Agency Maldives Multiple Countries EU Digital COVID Certificate (EU DCC) Philippines COVID-19 Vaccination Certificate from the Department of Health Qatar COVID-19 Vaccination Certificate from Ministry of Public Health Republic of Korea COVID-19 Vaccination Certificate from Korea Disease Control and Prevention Agency Saudi Arabia COVID-19 Vaccination Certificate from Tawakkalna App United States SMART Health Card (SHC) or CDC Vaccination Card Steps to Updating Your Vaccination Record 1. Fill up and submit the Recognition of Overseas COVID-19 Vaccination form, click here . 2. Email us your digital vaccination document with verifiable QR code. We will verify your documents and its authenticity. 3. Once the vaccination certificate has been verified successfully, we will give you a call to verify your Name / IC / Passport and Date of Birth. 4. We will send you a payment link via email for you to make your payment there. Do send a screenshot to us once your payment is made. 5. Your Vaccination Status will be shown on TraceTogether or Healthhub within the next 48 hours upon the successful update into NIR. 6. Any resubmission of vaccination record to NiR will have additional charges of $25. Required Documents 1. Personal identification documents (e.g. NRIC, FIN card, Work permit card, Passport) 2. Overseas vaccination document (Original hardcopy or digital vaccination certificate) Category Personal Identifiers Markers of Authenticity Adequate information to be uploaded into National Immunisation Registry (NIR) Content/Fields a) Full Name and Unique Identification Number (as per government-issued identification document) b) Date of Birth a) Physical seal or stamp b) QR Code linked to E-Notarisation Authority a) Name of Vaccine b) Manufacturer c) Batch / Lot Number (Should be entered where possible but not mandatory for ingestion) d) Date of Vaccination a) If your vaccination documents are not in English, you will need to get the documents translated by a translation service provider, notary public or embassy of the country that issued the document. Both the original overseas vaccination document and translated document must be shown for verification. b) The vaccination certificate is in a digitally verifiable format and must be able to provide a digital certificate when scanned.

Etern Medical's data protection notice for customers and job applicants. Top of Page For Customers For Job Applicants For Customers For Job Applicants Privacy Policy DATA PROTECTION NOTICE FOR CUSTOMERS This Data Protection Notice (“Notice”) sets out the basis which Etern Medical (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes. PERSONAL DATA “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time. Some examples of your Personal Data that we may collect are your name, contact details, residential address, date of birth, identification card number/passport details, medical records, third party referrals diagnostic imaging, photographic films and financial information and your current/previous medical history. We use reasonable precautions to protect your Personal Data under our control in order to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. We will use best endeavours to protect the security of your information and will periodically review and enhance our information security measures where necessary. during your registration with us; including verification, maintenance and updating of data during consent taking to procedures; during your consultations with our healthcare professionals provision of medical care to you to meet your medical needs, including referrals to other healthcare professionals, institutions, laboratories and other associated purposes (e.g. billing and internal administration). notifying me by SMS and other means of appointment confirmations and reminders; clinic updates of information filing of medical claims on your behalf with the relevant company, employer or insurance provider; accounting, auditing and the maintenance of proper book-keeping for the operations and business where there is a serious and imminent threat to an individual’s life, health, or safety; where there is a serious threat to public health or public safety; resolving complaints and dealing with enquiries made by you; maintenance and updating of the data; verification and identification purposes; administrative or operational purposes; processing credit notes and processing refunds; collection of fees, charges and expenses for services provided including bank transfers or other means. compliance with the applicable laws and regulations. Purpose For The Collection, Use and Disclosure Of Your Personal Data When you seek care at our medical clinics, your Personal Data may be disclosed / shared with healthcare professionals (such as doctors, clinic assistants, nurses, who are assisting on or providing medical treatment / services) and other medical institutions / facilities (including labs, diagnostic centers, TPA providers etc.). In each case the disclosure or sharing of such personal data is solely to such persons or entities which are involved in the care of the patient. Please be assured that if your Personal Data is collected, used or disclosed for these purposes, we will protect it as required under the PDPA and other relevant legislation such as the Private Hospitals and Medical Clinics Act. Retention of your Personal Data We will periodically review the Personal Data collected by us to determine if that data is still needed. Your Personal Data will be retained only as long as the purpose for which it was collected remains and until it is no longer necessary for any other legal or business purposes. Withdrawal of Consent Access and Correction of your Personal Data It is your obligation to ensure that all Personal Data submitted to us is complete, accurate, true and correct. You have the right however, under the PDPA, to withdraw your consent to any use of your Personal Data, to obtain access or to make corrections to your Personal Data records kept with us. You may at any time withdraw your consent for receiving marketing communications or any other purpose for which you have previously consented to by providing us with notice through a request submitted to the DPO, your doctor or Medical Receptionist, where applicable. Please be aware that once we receive confirmation that you wish to withdraw your consent to receiving marketing communications, it may take up to thirty (30) working days for your withdrawal to be reflected in our systems. During this period of time you may still receive marketing communications from us. On receipt of such notice, the Practice will inform you of the likely consequences of withdrawing your consent. Depending on the nature of the withdrawal of consent, we may no longer be in a position to continue to providing our services to you. Such a withdrawal may therefore result in the termination of any doctor-patient relationship that you may have with us. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws. ACCESS TO AND CORRECTION OF PERSONAL DATA 1. If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below. 2. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request. 3. We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA). PROTECTION OF PERSONAL DATA 1. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis. 2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. 3. We maintains personal data in the format of electronic files. We will protect your personal data with appropriate safeguards and security measures to prevent misuse, loss and unauthorized access, modification and disclosure. 4. Access to personal data will be authorised only for the physicians and employees, other agents who require access in the performance of their duties, and to those otherwise authorised by law. We provide personal data to health care providers acting on your behalf, on the understanding that they are also bound by law and ethics to safeguard your privacy. 5. Our computer systems are password-secured and constructed in such a way that only authorised individuals can access secure systems and databases. ACCURACY OF PERSONAL DATA 1. We endeavour to ensure that all decisions involving your personal data are based upon accurate and timely information. While we will do our best to base our decisions on accurate information, we rely on you to disclose all relevant information and to inform us of any significant changes. 2. While all reasonable efforts will be made to keep your personal data accurate, you are kindly requested to disclose all relevant information, inform us of any change and to ensure that all your personal data that is submitted to us is current, complete, accurate, true and correct. RETENTION OF PERSONAL DATA 1. As per the Ministry of Health requirements; we reserve the right to store your patient file/medical record for a period of “lifetime +6 years”. In order to meet all current medical and legal requirements in Singapore, we are not required to delete your patient file/medical record or the contents within the defined retention period. 2. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. 3. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes. TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE 1. We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA. DATA PROTECTION OFFICER 1. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner: Contact No.: 6425 7255 or 64249935 Email Address: eternmedical@doctor.com EFFECT OF NOTICE AND CHANGES TO NOTICE 1. This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us. 2. We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes. Effective date : 19/12/2019 Last updated : 19/12/2019 PERSONAL DATA PROTECTION POLICY FOR JOB APPLICANTS AND EMPLOYEES This Data Protection Policy (“Policy”) sets out the basis upon which Etern Medical and its related entities (the Firm”) may collect, use, disclose or otherwise process personal data of employees and job applicants in accordance with the Singapore Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes. APPLICATION ON THIS POLICY 1. This Policy applies to all persons engaged in a contract of service with us (whether on a part time, temporary, or full time basis) as interns and practice trainees working at or attached to us (collectively referred to as “employees”) as well as persons who have applied for any such position with us (“job applicants”). All references to “employment” shall apply equally to internships and practice training contracts (as may be applicable). PERSONAL DATA 2. As used in this Policy, “personal data” means data, whether true or not, about an employee or a job applicant who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access. 3. If you are a job applicant, personal data which we may collect includes, without limitation, your: (a) name or alias, gender, NRIC/FIN or passport number, date of birth, nationality and country/city of birth; (b) mailing address, telephone numbers, email address and other contact details; (c) résumé, educational qualifications, professional qualifications and certifications, and employment references; (d) employment and training history; (e) work-related health issues and disabilities; and (f) photographs. 4. If you are an employee, personal data which we may collect in the context of your employment with us includes, without limitation, your: (a) name or alias, gender, NRIC/FIN or passport number, date of birth, nationality and country/city of birth; (b) mailing address, telephone numbers, email address and other contact details; (c) employment and training history; (d) salary information and bank account details; (e) details of your next-of-kin, spouse and other family members; (f) work related health issues and disabilities; (g) records on leave of absence from work; (h) photographs and other audio-visual information; (i) performance assessments and disciplinary records; and (j) any additional information provided to us by you as a job applicant (i.e. prior to being engaged as an employee). 5. Generally, Company may collect personal data in various ways including: (a) when you submit an employment application or provide documents or information such as your résumé with your employment and training history, your personal particulars which includes salary information and bank account details, photographs, details of your next-of-kin, spouse and other family members and employment references; (b) from public information sources, search services and other third parties; (c) when you submit your personal data to us for any other reason; (d) CCTV recordings while you are within our premises. The CCTV cameras are placed at strategic locations such as door entrance/exit, reception areas, common walkways and locked storage areas. In addition to security reasons, the CCTV footages will be disclosed to the management for employees’ code of conduct, disciplinary and enforcement purposes; (e) door access logs of employees. Entrance and exit to and from the office premises is controlled by a door access system using either biometric fingerprints or access cards. In addition to security reasons, the recordings of door access logs of employees will be disclosed to the management for code of conduct, disciplinary and enforcement purposes; (f) when you attend a seminar or other event organised by us; (g) photographs or videos of you and/or any other accompanied persons (e.g. your family members or friends) taken by us or our representatives when you attend events hosted by us, company trips and family day events; and (h) if you provide us with any personal data relating to a third party. By submitting such personal data to us, you also represent to us and must ensure that you have notified the third party of the terms of this Policy and obtained his consent thereto. 6. Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits). COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA 7. We generally collect personal data that: (a) you knowingly and voluntarily provide in the course of or in connection with your employment or job application with us, or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”, which may include your job placement agent), after: (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law). 8. If you are a job applicant, your personal data will be collected and used by us for the following purposes and we may disclose your personal data to third parties where necessary for the following purposes: (a) assessing and evaluating your suitability for employment in any current or prospective position within the organisation; and (a) verifying your identity and the accuracy of your personal details or other information provided. 9. If you are an employee, your personal data will be collected and used by us for the following purposes and we may disclose your personal data to third parties where necessary for the following purposes: (a) Performing obligations under or in connection with your contract of employment with us, including payment of remuneration and processing of income tax (Form IR8A); (b) all administrative and human resources related matters within our Firm, including administering payroll, granting access to our premises and computer systems, processing leave applications, administering your medical insurance and other benefits, processing your claims and expenses, investigating any acts or defaults (or suspected acts or defaults) and developing human resource policies; (c) managing and terminating our employment relationship with you, including monitoring internet access and your use of emails to investigate potential contraventions of our internal or external compliance regulations, and resolving any employment related grievances; (d) assessing and evaluating your suitability for employment/appointment or continued employment/appointment in any position within our Company; (e) ensuring business continuity for our Company in the event that your employment with us is or will be terminated; (f) performing obligations under or in connection with the provision of our services to our clients; (g) facilitating any proposed or confirmed merger, acquisition or business asset transaction involving any part of our Company, or corporate restructuring process; and (h) facilitating our compliance with any laws, customs and regulations which may be applicable to us. 10. The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you). WITHDRAWING CONSENT 11. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. If you are an employee or a job applicant, you may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at: eternmedical@doctor.com 12. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process and effect your request within thirty (30) days from your date of notification. 13. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and extent of your request, we may not be in a position to process your job application (as the case may be). We shall, in such circumstances, notify you before completing the processing of your request (as outlined above). Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 11 above. 14. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws. ACCESS TO AND CORRECTION OF PERSONAL DATA 15. If you wish to make: (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of the personal data which we hold, you may submit your request in writing or via email to our Data Protection Officer at eternmedical@doctor.com PROTECTION OF PERSONAL DATA 16. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative measure such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis. 17. You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secured. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. ACCURACY OF PERSONAL DATA 18. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our General Manager in writing or via email. 19. Employees MUST update the change of residential addresses once the change is effected on the NRIC. For Work Pass Holders, any change of personal particulars MUST be submitted to HR Department for updating the MOM WP/EP ONLINE. RETENTION OF PERSONAL DATA 20. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. 21. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data were collected, and are no longer necessary for legal or business purposes. TRANSFER OF PERSONAL DATA OUTSIDE OF SINGAPORE 22. We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA. DATA PROTECTION OFFICER 23. You may contact our Data Protection Officer at if you have any enquiries or feedback on our personal data protection policy and procedures; or if you wish to make any request. The Data Protection Officer Tel No: 6425 9935 Email Address: eternmedical@doctor.com Address: 70 Punggol Central #01-05 Punggol MRT Station Singapore 828868 EFFECT OF POLICY AND CHANGES TO POLICY 24. This Policy applies in conjunction with any other policies, notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data to us. 25. We may revise this Policy from time to time without any prior notice. Your continued employment and participation in our recruitment process constitute your acknowledgement and acceptance of such changes. CONSENT FROM EMPLOYEES OR JOB APPLICANTS I acknowledge that I have read and understood the Company Policy and consent to the collection, use and disclosure of my personal data by the Company for the purposes set out in the Policy. I may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of my personal data, in accordance to the Company’s Policy. Effective date : 19/12/2019 Last updated : 19/12/2019

Protect your loved ones from illnesses. Eligible Singapore Citizens can enjoy subsidies. Adult Vaccination Protect Your Loved Ones From Illnesses & Stay Safe Register Your Interest for Shingrix & PCV20 Vaccines From 1 September 2025, eligible Singaporeans and Permanent Residents (PRs) can receive means-tested subsidies of up to 75% for the Shingrix vaccine at Community Health Assist Scheme (CHAS) General Practitioner (GP) clinics, polyclinics, and MOH-funded long-term care institutions. This includes individuals aged 50 and over, as well as those aged 18 and above with immunocompromising conditions. After subsidies, Shingles (Shingrix) Vaccine cost per course (2 doses): Singaporeans: $76–$300 Permanent Residents: Subsidies are only available in the polyclinics. Private Patients: $450 per dose Pneumococcal 20 Vaccine* (PCV20): Singaporeans: $17–$68 Permanent Residents: Subsidies are only available in the polyclinics. Private Patients: $250 Starting in Mid-2026, MediSave can be used to cover the remaining costs after subsidies. Healthier SG (HSG) Benefits For HSG-enrolled Singapore Citizens who meet the NAIS requirements, Pneumococcal 20 (PCV20) Vaccine: Fully Subsidised ($0) Shingles (Shingrix) Vaccine cost per course (2 doses): Subsidies will be based on CHAS card status. Register Your Interest Pneumococcal conjugate 20-valent Vaccination (PCV20) For elderly aged 65 and older without comorbid conditions and adults aged 18-64 at increased risk with underlying medical conditions, low or weakened immunity. What does it do? It is a conjugate vaccine that protects against invasive disease and pneumonia caused by Streptococcus pneumoniae bacteria. PCV20 covers the strains in PCV13, plus 7 additional strains. Why is it recommended? Pneumococcal disease can lead to severe illness, including pneumonia, meningitis, and even death. The PCV20 vaccine offers a simpler, one-dose regimen for many patients. Recommended for individuals with weak immune system (e.g., Rheumatoid Arthritis, Gout, Lupus, Diabetes, Asthma) Possible Side Effects Similar to most vaccines, the pneumococcal vaccines can sometimes cause mild side effects. These include: Low grade fever Redness / mild swelling at the injection site Lethargy or muscle ache Shingle Vaccination (Shingrix) Shingrix is a recombinant herpes zoster vaccine that effectively prevents shingles and its complications. Previously, the cost of Shingrix made it less accessible, but after discussions between MOH and the manufacturer, the price has been reduced to ensure it is cost-effective and accessible to those who need it most. Who Should Get Shingrix? Shingrix is recommended for: All adults aged 60 years and above Immunocompromised adults aged 18 to 59 years Who has acquired Chickenpox previously. What if I have already taken the Zostavax vaccine? If you have previously received the Zostavax vaccine, you can still get the Shingrix (RHZV) vaccine. Wait at least 5 years after your Zostavax dose before getting Shingrix. For adults aged 70 or older: A shorter interval of at least 1 year may be considered. Possible Side Effects Shingrix is generally well-tolerated. Some individuals may experience: Mild pain, redness, or swelling at the injection site Fatigue, headache, or muscle aches Fever or gastrointestinal discomfort These effects are usually temporary and resolve within a few days. Respiratory Syncytial Virus (RSV) Vaccine The Respiratory Syncytial Virus (RSV) is a common respiratory virus that can lead to severe illness, especially in high-risk individuals. The RSV vaccine offers a powerful way to prevent serious complications. Who is at Risk? Infants and young children Adults aged 60 and above Adults aged 50–59 with underlying chronic conditions, such as: Heart or lung disease Diabetes Kidney disease Immunosuppression Why Vaccinate? High-Risk Groups : The vaccine helps protect high-risk individuals from severe RSV-related complications, such as pneumonia, bronchiolitis, and the worsening of existing conditions like asthma or COPD, which can require hospitalization. Pregnant Women & Newborns: Pregnant women can also receive the vaccine between 32 and 36 weeks of pregnancy and pass immunity to their babies, providing essential protection against severe RSV infections after birth. Vaccine Schedule A single dose of the RSV vaccine is recommended for adults and during each pregnancy. Price: $325 Book Your Vaccinations Fee Caps and Subsidies for Vaccinations Government Subsidies and Patients’ Fee Caps for Singapore Citizens National Immunisation Schedule (NAIS) Vaccine For Singapore Citizens Healthier SG (HSG) enrollees at the enrolled clinic Patient's Fee Cap at CHAS GP clinics Pioneer Generation Merdeka Generation/ CHAS Blue/ CHAS Orange CHAS Green/ Non-CHAS Influenza (Trivalent or Quadrivalent) (INF) 65-year-old and above 18 to 64-year-old with certain medical conditions Pneumococcal conjugate 13-valent (PCV13) 65-year-old and above 18 to 64-year-old with chronic/immunocompromised conditions. Pneumococcal polysaccharide 23-valent (PPSV23) 65-year-old and above 18 to 64-year-old with chronic/immunocompromised conditions. Tetanus, reduced diphtheria and acellular pertussis (Tdap) Pregnant women $0 $9 $16 $11 $10 $18 $35 $31 $63 $22 $43 $20 $40 Human papillomavirus types 16 and 18 (HPV2) 18 to 26-year-old females - - $23 $45 Hepatitis B (HepB) First timer & adults without immunity Measles, mumps and rubella (MMR) First timer & adults without immunity Varicella (VAR) First timer & adults without immunity Pneumococcal conjugate 20-valent (PCV20) 65-year-old and above 18 to 64-year-old with chronic/immunocompromised conditions. $0 $9 $9 $11 $17 $19 $38 $19 $38 $23 $45 $34 $68 Shingles (Shingrix) - 2 Doses Course 60-year-old and above 18 to 59-year-old with chronic/immunocompromised conditions. Depend on CHAS Status $38 Per Dose $75 Per Dose $150 Per Dose

Skip the queue and get your Overseas Vaccination Record updated into Singapore's NIR in the comfort of your home | Available for $30 Remote Overseas Vaccination Records Form Recognition of Overseas COVID-19 Vaccinations Form Part 1: Personal Particulars Please put in the NRIC/FIN/Passport that was used to register TraceTogether. Name (as per NRIC) NRIC / FIN / Passport Number Date of Birth * required Nationality Select your Nationality Gender * Male Female Country Code + Select your Country Code Contact Number Email Address Drug Allergies Part 2: Doses First Dose Name of Vaccine Manufacturer Batch / Lot Number Date of Vaccination Country of Vaccination Select the Country Second Dose Name of Vaccine Manufacturer Batch / Lot Number Date of Vaccination Country of Vaccination Select the Country Third Dose (If Applicable) Name of Vaccine Manufacturer Batch / Lot Number Date of Vaccination Country of Vaccination Select the Country Fourth Dose (If Applicable) Name of Vaccine Manufacturer Batch / Lot Number Date of Vaccination Country of Vaccination Select the Country I hereby declare that my personal information, attached vaccination certificate/documents is/are complete, true and accurate. I have read the Terms & Conditions and fully agree to it. Terms & Conditions Submit An error occurred. Please try again later. Your form has been submitted successfully, do give us 24 hours to contact you again.

Etern Medical provides COVID-19 services such as ART & PCR Swab, COVID-19 Vaccinations, and Overseas Vaccination Records Updates. Find out more here and book with us now! COVID-19 Vaccinations Protect yourself and your loved ones from COVID-19. We offer a range of COVID-19 services that will cater to your needs. Book Your COVID-19 Vaccination Antigen Rapid Test Pre-Departure Test Overseas Vaccination Records COVID-19 Vaccination Antigen Rapid Test Antigen Rapid Test (ART) or Private Event Testing is available daily at any of our Etern Medical Clinics at $20.00 per test. The test is valid for not more than 24 hours before the end of the event. ART is a self-paid test and does not qualify for government subsidies if you do not have ARI symptoms. It takes about 15 minutes. Pre-Departure Travelling Antigen Rapid Test is at $25.00, with notarised digital health certificate generated for Departure. Travellers are responsible to know their own requirements for the VTL countries they are travelling to, and allocated sufficient time to undergo the test and receive your results in order to meet the requirements of your transiting airport or travel destination. Tele-ART is available at $25.00 for anyone who wishes to do their Pre-Departure Testing and get their results without having to leave the house. This service is available from 9.00AM to 5.00PM on Monday to Friday (excluding Public Holidays) . Click here to find out more. *Price is subjected to GST and price may be subjected to change from time to time depending on the new travelling requirements. Testing Window The test is done no more than 24 hours before the end of the event. If your event is from 9am to 6pm tomorrow, you are required to turn up for test at our clinics after 6pm the day before. The results will be prepared for you after 30 minutes and it is only valid for 24 hours from date and time of the test. Booking an Appointment We can perform the test on a walk-in basis. If you prefer to have an appointment, you can call the respective clinic branch or book the appointment online at our website. If you turn up late, we will not be held liable for any issues arising your missing of your allocated appointment time. Day of Appointment Please bring along your proof of identity (NRIC/FIN/Passport) for the appointment. Collection of Results The ART test kit typically takes 15 mins to complete. If your ART result is negative, you are able to see the valid test certificate from health hub and it is typically valid for 24 hours. If your ART result is positive, you will require to isolate yourself for 72 hours at home or perform a confirmatory PCR swab test which can be conducted at our clinic premises. As the turnaround time for the PCR swab test is 24 to 48 hours, we will not be able to provide certification for attendance at the event. Please stay at home and reduce contact with other individuals prior to the release of the PCR swab test results. Please note that ART is not a substitute for PCR tests for patients presenting with Acute Respiratory Infections. (ARI) Tele-Antigen Rapid Test (Tele-ART) Skip the queues and get your ART swab test done with us in the comfort of your home via video consultation. Etern Medical offers Tele-ART for Travels . Our Supervisor will guide you through the whole process from preparation to the end result. Our Operating hours are from 9AM to 5PM on Monday to Friday. Book Now How to book our Supervised Tele-ART Step 1 Head to our Tele-ART Page, Click on our "Book your Tele-ART with us now" button Then, select the respective Tele-ART service. *Do remember to read the preparation before booking. Step 2 Choose the date and time for your appointment. Session will last around 30 minutes. Do note results are valid for 24 to 48 hours. Step 3 Fill in your particulars and double check before confirmation. For family booking, do book separately for each individual member. *Note that once payment is made, there won't be any refund for cancellation. Step 4.1 Choosing PayNow as Payment Method *Only applicable to people who prefer to make payment through PayNow. After filling up the form, to choose PayNow as your payment method, do choose Manual Payment. Click on the link to go to the PayNow QR page and make your payment. Step 5.1 Making Payment with PayNow *Only applicable to people who prefer to make payment through PayNow. Do follow the instructions shown in the page. Once payment is made, do return back to the Payment Info page and click Pay Now to confirm your booking. Step 6 *Skip to this step if the payment method is through Credit Card/Debit Cards. You will receive the Video Call Invitation link via the email address that you have entered. If you did not receive the Video Call Invitation link in the next 30 minutes, do contact us to clarify. Step 1 Head to our Tele-ART Page, Click on our "Book your Tele-ART with us now" button Then, select the respective Tele-ART service. *Do remember to read the preparation before booking. Step 2 Choose the date and time for your appointment. Session will last around 30 minutes. Do note results are valid for 24 to 48 hours. Step 3 Fill in your particulars and double check before confirmation. For family booking, do book separately for each individual member. *Note that once payment is made, there won't be any refund for cancellation. Step 4.1 Choosing PayNow as Payment Method *Only applicable to people who prefer to make payment through PayNow. After filling up the form, to choose PayNow as your payment method, do choose Manual Payment. Click on the link to go to the PayNow QR page and make your payment. Step 5.1 Making Payment with PayNow *Only applicable to people who prefer to make payment through PayNow. Do follow the instructions shown in the page. Once payment is made, do return back to the Payment Info page and click Pay Now to confirm your booking. Step 6 *Skip to this step if the payment method is through Credit Card/Debit Cards. You will receive the Video Call Invitation link via the email address that you have entered. If you did not receive the Video Call Invitation link in the next 30 minutes, do contact us to clarify. Step 1 Head to our Tele-ART Page, Click on our "Book your Tele-ART with us now" button Then, select the respective Tele-ART service. *Do remember to read the preparation before booking. Step 2 Choose the date and time for your appointment. Session will last around 30 minutes. Do note results are valid for 24 to 48 hours. Step 3 Fill in your particulars and double check before confirmation. For family booking, do book separately for each individual member. *Note that once payment is made, there won't be any refund for cancellation. Step 4.1 Choosing PayNow as Payment Method *Only applicable to people who prefer to make payment through PayNow. After filling up the form, to choose PayNow as your payment method, do choose Manual Payment. Click on the link to go to the PayNow QR page and make your payment. Step 5.1 Making Payment with PayNow *Only applicable to people who prefer to make payment through PayNow. Do follow the instructions shown in the page. Once payment is made, do return back to the Payment Info page and click Pay Now to confirm your booking. Step 6 *Skip to this step if the payment method is through Credit Card/Debit Cards. You will receive the Video Call Invitation link via the email address that you have entered. If you did not receive the Video Call Invitation link in the next 30 minutes, do contact us to clarify. Step 1 Head to our Tele-ART Page, Click on our "Book your Tele-ART with us now" button Then, select the respective Tele-ART service. *Do remember to read the preparation before booking. Step 2 Choose the date and time for your appointment. Session will last around 30 minutes. Do note results are valid for 24 to 48 hours. Step 3 Fill in your particulars and double check before confirmation. For family booking, do book separately for each individual member. *Note that once payment is made, there won't be any refund for cancellation. Step 4.1 Choosing PayNow as Payment Method *Only applicable to people who prefer to make payment through PayNow. After filling up the form, to choose PayNow as your payment method, do choose Manual Payment. Click on the link to go to the PayNow QR page and make your payment. Step 5.1 Making Payment with PayNow *Only applicable to people who prefer to make payment through PayNow. Do follow the instructions shown in the page. Once payment is made, do return back to the Payment Info page and click Pay Now to confirm your booking. Step 6 *Skip to this step if the payment method is through Credit Card/Debit Cards. You will receive the Video Call Invitation link via the email address that you have entered. If you did not receive the Video Call Invitation link in the next 30 minutes, do contact us to clarify. Step 1 Head to our Tele-ART Page, Click on our "Book your Tele-ART with us now" button Then, select the respective Tele-ART service. *Do remember to read the preparation before booking. Step 2 Choose the date and time for your appointment. Session will last around 30 minutes. Do note results are valid for 24 to 48 hours. Step 3 Fill in your particulars and double check before confirmation. For family booking, do book separately for each individual member. *Note that once payment is made, there won't be any refund for cancellation. Step 4.1 Choosing PayNow as Payment Method *Only applicable to people who prefer to make payment through PayNow. After filling up the form, to choose PayNow as your payment method, do choose Manual Payment. Click on the link to go to the PayNow QR page and make your payment. Step 5.1 Making Payment with PayNow *Only applicable to people who prefer to make payment through PayNow. Do follow the instructions shown in the page. Once payment is made, do return back to the Payment Info page and click Pay Now to confirm your booking. Step 6 *Skip to this step if the payment method is through Credit Card/Debit Cards. You will receive the Video Call Invitation link via the email address that you have entered. If you did not receive the Video Call Invitation link in the next 30 minutes, do contact us to clarify. What to Prepare for our Supervised Tele-ART Step 1. Identity Verification Present your NRIC or Passport and Travel Itinerary(For Travels) to your Supervisor for verification before starting. Step 2. Test Kits Verification Do prepare 2 sets of ART test kits (1 for back-up purpose). Present your unopened test kits showing the Batch/Lot number to your Supervisor for verification. Step 3. Test Kits Preparation Set all the components up on a table or flat surface (3 to 5 components) before doing your swab. Ensure your test kits are always in the camera's view. Adjust if necessary before the start of the test. Step 4. Conduct Self-Administered ART Our Supervisor will guide you through a list of instructions for your self-test ART. Do remember that your test must always be in the camera's view. Step 5. Waiting and Present your Result Leave your video on for 15 minutes for the results. Once the time is up, hold up your test result and present it to our Supervisor for verification. *In any event of results being inconclusive, do follow our Supervisor's instructions and repeat from Step 2 to 5 with the back-up test kit. *In any event of disrupted connection or non-continuous real time remote supervision, your test will be considered invalid, you will be required to repeat from Step 2 to 5 with the back-up test kit. TeleART OVR