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We strive to provide quality service and patient care to all our patients at all times. Here are some of the positive compliments. Patient Compliments At Etern Medical, we strive to provide quality service and patient care to all our patients at all times. Here are some of the positive compliments received from our patients at our different branches through our in-house patient survey. Patient Compliments The Seletar Mall Punggol MRT Fernvale Palm Punggol Sumang LRT Doctors Keep up the short waiting time to see doctor 17/03/2023 10:22:35 Doctor Benjamin is very detailed in his sharing 24/02/2023 11:43:48 Proper sanitation of doctor equipment 05/02/2023 10:12:52 Been here for many years, entire family comes when we have health concerns. Appreciated the excellent healthcare provided here. 21/12/2022 10:07:48 he was a very detailed and friendly doctor 27/11/2022 13:49:22 Dr Benjamin is very helpful and friendly. So is the Nurses. 28/10/2022 09:03:15 Satisfied 19/10/2022 12:42:14 Dr Ben Quek is very detailed. Counter staff Angela & Aisha are very fast & efficient 26/08/2021 12:49:38 Dr Tang is very detailed & friendly. Counter staff are friendly too 16/08/2021 21:22:56 Very professional 16/08/2021 19:13:39 Thanks to Angela and Catherine and Dr. Benjamin 13/08/2021 19:30:32 Dr Benjamin is very detailed & patience. Nurse Angela & Catherine very friendly & thoughtful. 13/08/2021 15:25:46 Good service by Katherine..very patient n explanations very clear. Dr Lim is also very gentle n patient in answering my questions. 18/07/2021 10:43:04 Dr Saifuz is very patience and attentive, will answer patient questions rdgs to the medical condition that u had asked. I give him 5 stars 28/04/2021 09:52:07 Dr Saifuz is really attentive and courteous. Was my first time consulting him and am really pleased with the service. He listened to our concerns and replied us accordingly. Clinic assistants were nice and friendly too! 27/04/2021 09:41:22 Very good 08/01/2021 09:18:01 Nurses Customer service is friendly. 02/04/2023 09:59:45 Queue management and appointment can be visible and estimated queue time may be informed 02/04/2023 09:54:45 Keep up good work 31/03/2023 08:52:55 Almost perfect 05/03/2023 11:29:02 Great experience and very efficient 26/02/2023 11:20:46 Your Nurses at the reception are very friendly and patient 26/01/2023 10:03:18 Adeline provided great care and concern to my unwell daughter 04/01/2023 11:36:27 Good Service. 21/12/2022 10:34:25 Been here for many years, entire family comes when we have health concerns. Appreciated the excellent healthcare provided here. 21/12/2022 10:07:48 Efficient 14/12/2022 10:32:59 I was well taken care of whenever I visited. Thank you so much for being so nice and friendly. I appreciate it. 14/12/2022 09:46:18 Keep up the good work, 14/12/2022 09:11:26 Well done all 08/12/2022 14:14:36 Well done, Genevieve. 04/12/2022 19:20:28 Friendly 04/12/2022 13:25:14 Very good! 26/11/2022 20:08:29 Thank you Adeline 21/10/2022 11:16:01 Awesome service , definitely recommend to all. Thank you all. 18/10/2022 12:25:00 Angela & Aisha both nurses are very service oriented and always put on a smile 26/08/2021 12:51:08 Angela is very fast & friendly. Aisha is very detailed & patience when doing my swab test 26/08/2021 12:46:57 Cat, mable, Angela, dr Lye have been awesome bunch of assistants. They have gone the extra mile to help me when I needed to see the doctor urgently. Even when the clinic was not yet open, they have assure me I can come in earlier and try their best. They make me feel at ease and the clinic should be proud to have such employees! 14/08/2021 18:31:32 Well presentation and good communication skills by madeline, isha and anjela. Good team and well organised. Tq very much 12/08/2021 08:33:28 Counter staff are efficient & friendly. Swab staff is patience. Thumbs up 11/08/2021 15:34:20 Gen,Cat and angela with dr tang👍🏻👍🏻👍🏻 very friendly and good service 09/08/2021 20:12:38 Provide some toys for young children. 20/07/2021 19:19:32 Counter staff catherine, angela very efficient. Madeline great service when doing dressing for me. Very empathetic. 19/07/2021 15:35:09 Excellent service 19/07/2021 15:12:57 Awesome service 18/07/2021 13:43:46 Madeleine has been useful 15/07/2021 16:22:16 Adeline has been helpful 15/07/2021 16:19:37 Gooooood 15/07/2021 14:22:24 Careful, thorough, efficient. 13/07/2021 11:12:09 柜台的人抽血的人服务态度和质量都非常好我们很满意谢谢你们 13/07/2021 10:44:49 Came for pre departure swab. Cindy was very helpful. Thanks! 15/05/2021 13:47:32 Always feel well taken care of by a group of professional and caring healthcare providers here. 09/05/2021 13:24:29 Keep it up. 23/04/2021 10:16:19 The nurse that did my swab test is very friendly and made me feel comfortable 21/03/2021 02:36:23 The nurses are dedicated and you could sense their passion through their actions. This is a rare trait and I will like to applaud them for making us feel taken care of. God bless the team at Seletar Mall :) 20/03/2021 15:06:25 Ms Mabel is professional and cheerful. 20/03/2021 15:00:07 The nurse that did my swab test is very friendly and made me feel comfortable 20/03/2021 14:20:00 This clinic is my 1st choice to visit bcos of the good service 20/03/2021 10:47:06 Nurse was attentive, updated personal details. 26/01/2021 09:54:47 Google 5 Star Reviews https://static.wixstatic.com/media/a63a59_29acb0f4d14140fd9ec1248ed7c59f5a~mv2.png https://static.wixstatic.com/media/a63a59_687e1af093c147e292a2a44c0806b735~mv2.png https://static.wixstatic.com/media/a63a59_334c6159a28a4852895c5faf63b57948~mv2.png https://static.wixstatic.com/media/a63a59_1b7504fc91d849f99b1970000160ecce~mv2.png https://static.wixstatic.com/media/a63a59_0697e76e39a64439a71991950269374a~mv2.png https://static.wixstatic.com/media/a63a59_f27b5eaa4a4f49bbb8f3be5feb5bf41a~mv2.png https://static.wixstatic.com/media/a63a59_33b01588548f464687dce1a5178ca228~mv2.png

Get your subsidized Healthier SG Screening (Screen for Life) at our clinics. Includes recommended tests for chronic diseases, diabetes, and high cholesterol. Enrol with our trusted doctor. Healthier SG Screenings Subsidised Health Screenings for a Healthier You The Importance of Screening Regular health screening is key to early detection and management of chronic diseases. Under the Healthier SG program, we help you stay on top of your health with recommended, subsidised screenings tailored to your age. Book Your Screening Healthier SG Screening Subsidies As an enrolled Healthier SG patient, you are entitled to subsidised screening services at our clinic. For Non-Healthier SG patients, your subsidies will be based on your CHAS card status. Healthier SG Enrollees / Pioneer Generation (PG) $0 Merdeka Generation (MG) / CHAS Blue / Orange $2 Eligible Singapore Citizens / CHAS Green $5 *Please check with our clinic team for eligibility . Recommended Screenings Male and Female Frequency (40-49 Years) Frequency (≥ 50 Years) Diabetes Screening Tests HBA1C OR Fasting Blood Glucose Once every 3 years Obesity Screening Test Waist Circumference with BMI Once a year High Blood Pressure Screening Test Blood Pressure Measurement Once every 2 years High Cholesterol Screening Test Lipid Profile Once every 3 years Colorectal Cancer Screening Test 2-Day Faecal Immunochemical Test (FIT) - Once a year Female Only Cervical Cancer Screening Test HPV Test Once every 5 years

Get your authorized COVID-19 vaccination at our Sengkang & Punggol GP clinics. Administered by certified vaccinators following the latest MOH guidelines. Book your appointment today. COVID-19 Vaccination Protect yourself and your loved ones from COVID-19. Book Your COVID-19 Vaccination Etern Medical Clinics has been administering Pfizer-BioNTech COVID-19 vaccines to the public who falls under the eligible group. This vaccination is FREE to all Singaporeans and long-term residents in Singapore. Eligibility Group: Singaporeans Permanent Residents Selected Work Pass Holders Healthcare Workers Healthier SG Enrollees Recommended Group: Individuals can get a booster 5 months (150 days) after their last Covid-19 shot. Seniors aged 60 and above are strongly encouraged to get the booster. Medically vulnerable individuals aged 12 and above, including: Medical / Chronic Conditions E.g., Diabetes, Hypertension Are there any side effects? What should I do if I suffer from any side effects? The vaccine has been assessed to be safe for use. However, some common side effects maybe experience by different individuals. Like other vaccines, most of the side effects are mild or moderate and it will go off after a few days. Some common side effects are: Pain Redness Swelling Tiredness Headache Muscle pain Chills Fever Nausea See a doctor if the side effects persist or get worse. The fever usually persists for more than 2 days. In very rare cases, this vaccine can cause a severe allergic reaction. Signs of a severe allergic reaction include: Difficulty in breathing Swelling of face Swelling of face, lips, throat, eyes Dizziness and weakness Fast heartbeat Bad rash all over the body Chills Fever Nausea If you experience severe allergic reaction, please seek medical attention immediately.

The information and materials contained in or accessed through this website are designed for informational and educational purposes only. Disclaimer The information and materials contained in or accessed through this website are designed for informational and educational purposes only. It should not be construed as medical advice nor should it be used for diagnostic or treatment purposes. If you feel you have a health problem, please consult a medical professional. Etern Medical in no way warrants or represents, whether expressly or implicitly, as to the accuracy, currency or entirety of any information contained or referenced in this site. Etern Medical assumes no liability for any errors or omissions in the content of this site. Etern Medical does not assume any risk for your use of this website. References to specific treatments, products, or services do not constitute or imply recommendation or endorsement by Etern Medical. Under no circumstances shall Etern Medical be liable regardless of the form of action for any failure of performance, system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your accessing this website and/or using the online services even if Etern Medical had been advised as to the possibility. We assume no liability or responsibility for any typographical errors or otherwise or omissions in the content of the Website. You acknowledge that your use of our Website is at your own risk. This Website is provided on an “as is” basis and you assume total risk and responsibility for any loss or damage arising from or attributable to your use of this Website including but not limited to any damage to your computer, equipment or loss of your data. By accessing this website, you assume full responsibility without limitation or qualification for the use of the information herein. Further, you agree that in no event will Etern Medical or any party involved in the creation, production, or delivery of this site or any site linked to it be liable in any manner whatsoever for any decision, action or non-action taken based on information provided herein. These terms and conditions set forth in this disclaimer are subject to change and update at any time. By choosing to visit this site, you are bound by the terms set forth in this document, and by such revisions as they are posted. © Copyright 2014 by Etern Medical. All Rights Reserved.

Family GP for babies and children. We provide NCIS vaccinations, developmental assessments, and acute care for fever & flu. Baby Bonus approved. Book online. Paediatric and Child Trust in our nurses & doctors are trained to care for and treat your child professionally At Etern Medical, we provide a range of general consultation services for children of all ages as follows: General Childhood illnesses such as fever, cough, sore throat, vomiting, diarrhoea, constipation, skin rashes, hand-foot-mouth disease, chicken pox, and other respiratory illnesses. Developmental Assessment and Monitoring to chart the milestones of growth Growth and Nutrition, Dietary Advice and Sleep and Behavioral Problems Childhood Vaccination Programs such as 5-in-1,6-in-1 and Pneumococcal vaccination Health Screening for Children Food Allergies, Asthma Care, Skin Allergies, Rashes, and Eczema Paediatric Swabs Free Childhood Vaccination Programme Etern Medical offers free childhood developmental screening and childhood vaccinations for Singaporean children*. *Please be reminded that eligibility for subsidised vaccination is based on the recommendations under the National Childhood Immunisation Schedule (NCIS). Protect your child's health, and get the free childhood vaccinations* with our clinics For vaccinations, it will be necessary to bring along the child's past immunization record or health booklet. *Singaporean Child ren Only

Safe, minor surgical procedures performed by certified GPs in Sengkang & Punggol. Specializing in Lump/Cyst removal, Nail Surgery, Incision & Drainage (I&D), and wound stitching. Book now. Minor Surgery & Procedures Save time and get your minor surgery done at our clinic. Our doctors are able to perform the following minor surgeries or clinical procedures in our clinic which includes: Removal of cyst, lumps and bumps Incision and Drainage of abscess and pus Nail Surgery of ingrown toe-nails, nail avulsion Toilet and Sutures of Lacerations Removal of sutures Stitching/Sutures/Clips/Staples Removal Surgical dressing and wound care Urinary Catheterisation Warts, Skin Tags Excision Lumps may need to send for histology if deem suspicious of cancer. Pus may need culture and antibiotic studies. Nails clipping may need be sent for fungal examinations. We are an accredited day surgery centre for Medisave option. However, to use Medisave, the following criteria must be fulfilled: Removal of lump and bumps are not meant for cosmetic reasons but of a medical reason. Removal of lump must be followed by histology. Sufficient Medisave balance in your account. Examples of valid Medisave surgeries Knee Pain & Treatment Do you experience joint pain? Find it difficult to walk without feeling pain? Osteoarthritis is the most common cause of arthritis that results from breakdown of joint cartilage and underlying bone. The most common symptoms are joint pain, swelling and stiffness. Our clinic offers joint injection to help you relieve the pain. Joint injections are used to provide relief from the pain and stiffness caused by osteoarthritis. The injection works to supplement the fluid in the affected joint, helping to act as a lubricant and shock absorber. A course of this treatment can help to reduce friction and relieve pain, with the effects potentially lasting for several months, depending on the severity Treatment cycles may be repeated if required. A small bandage will be placed over the injection site and you’ll be able to go home fairly quickly. You can book an appointment for consultation to seek available treatment. Knee Pain & Treatment

Fast and fuss-free 6-monthly medical examination (6ME) for domestic helpers. We handle MOM reporting. Tests for Pregnancy, HIV, and Syphilis. Book online. Express Maid Checkup (6ME) Fast, fuss-free medical screening with direct results submission to MOM. What To Bring For The Medical Checkup? Work Permit Card / Passport ICA Medical Form Screenings Etern Medical provides screening for Syphilis (VDRL), Urine Pregnancy Test, HIV Test, and Malaria Parasite Test. Our clinic will conduct a general assessment such as height, weight, BMI, blood pressure, visual acuity, and physical assessment before the blood taking. *If a Chest X-Ray is required, we will refer the patient to our partnered radiology centres/polyclinics. Mandatory Measles Vaccination From September 1 2025, the Ministry of Manpower (MOM) will require Migrant Domestic Workers (MDWs) to show proof of measles immunity under specific conditions. This applies if you have a child under 7 years old in your household who is NOT fully vaccinated against measles . To be fully vaccinated, two doses of the MMR vaccine are required , at an interval of at least four weeks (28 days) between doses. 2 Doses : $120 (before GST) To assist employers with the new MOM requirements, our online booking form for MDW checkups now includes a short questionnaire regarding measles immunity. Result Submission & Report Collection Once the ICA medical form is filled up, our nurses will iSubmit the medical form to MOM. Once the results are submitted, the employers will receive a SMS notification from our clinic to collect the physical copy. Work Permit Screenings 6ME Screening Package includes: VD (Syphilis TP Ab) Serum Pregnancy Test Book 6ME Screening + HIV Package includes: VD (Syphilis TP Ab) Serum Pregnancy Test HIV Screening Book New Work Permit Screening Package includes: VD (Syphilis TP Ab) Serum Pregnancy Test HIV Screening Malaria Parasite Test Medical Screening Chest X-Ray* Book MMR Vaccination Requirements: 2 Doses Dose Schedule: Interval at least 4 Weeks (28 Days) Book MMR + Influenza Vaccination Why Get This? Time-Saving Convenience Comprehensive Protection Book Frequently Asked Questions How do I know which tests my helper is required to do? The 6ME letter will state the tests that are required for screening. What if my helper requires to do Chest X-ray? If the medical form states that Chest X-ray is required, the X-ray will be done at our partnered radiology centres/polyclinics. After your X-ray, you are required to bring the result back to our clinic to receive your certification. How long will it take for the entire screening? The entire screening will take about 20 - 45 minutes. (Depending on the waiting queue) You can book an appointment for our Express Maid-Checkup which we have our certified phlebotomists do your blood-taking to shorten your waiting time. Do check out our Express Blood Services.(https://www.eternmedical.com/express-blood-service) (https://www.eternmedical.com/express-blood-service) After the blood-taking, our clinic will conduct a physical assessment of the helper. Does Etern Medical provide New Work Permit Screening? Yes, we do, for New Work Permit Screening, please bring along the MOM In-principle approval (IPA) Letter and MOM Medical Form. Who will submit the 6ME results? Once the medical form is completed, our nurses will iSubmit the form to MOM. What other checkups/examinations does Etern Medical provide? We provide examinations for Permanent Resident/Social Visit passes, Student Pass, Immigration Work Permits, LTA/Taxi Driving Licenses, Fit-For-School, Fitness for IPPT, and Medical-Lawyer and Insurance Reports.

This is the sitemap for Etern Medical. Browse all the web pages from here. Sitemap Medical Services General Medical Services Health Screening Minor Surgery & Procedures Vaccination Allergy Testing Maid Checkup Express Services COVID-19 STD Screening Pre-Marital and Fertility Screening Men and Women Health Paediatric and Child Lung Health Healthier SG About Us Corporate Profile Our Team Government & Insurance Schemes Government Schemes Partners Program Insights Careers Patient Compliments FAQ Eye Health Weight Management Lasting Power of Attorney Teleconsult Contact Us Locate Us Book Online Healthier SG Interest Form Remote Overseas Vaccination Form General Enquiry Queue Request

Comprehensive eye health checks in Sengkang & Punggol. Services include Tonometry (glaucoma screening), Schirmer's (dry eyes), Visual Acuity, and Color Vision testing. Book today. Eye Health Your eyes are the windows to your souls. Therefore, it is important to take care of your eyes. Common Eye Conditions Frequent Eye Infection Pink Eye Blurry & Double Vision Dry Eye Pain & Irritation Migraine & Headache If you encounter any of the following conditions; Our team can provide comprehensive eye screening to evaluate your vision and check for eye diseases. Eye Pressure Test (Tonometry Test) A tonometry test measures the amount of pressure it takes to flatten a portion of your cornea. These readings will help the doctor to diagnose and keep track of glaucoma. Dry Eyes Test (Schirmer Test) A Schirmer test is to assess dry eyes syndrome and it determines whether the eyes produce enough tears to keep it moist. If you are producing excessive tears or too few tears, our doctor will evaluate the potential underlying cause of this condition. Eyesight Test (Visual Acuity Check) A Visual Acuity test will tell you how well you see at near and far distances. Colour Vision Test A colour vision test is to measure your ability to tell the difference among colours. If you are unable to pass this test, you may have poor colour vision or colour blind. Cornea Test (Fluorescent Eye Test) Fluoret is a test done to check the scratches at the surface of your eye. All the eye tests are comfortable! Contact us to arrange an appointment for a comprehensive eye check now!

Approved CHAS clinic accepting Pioneer Generation (PG) and Merdeka Generation (MG) benefits. Utilize your subsidies for chronic conditions, screenings, and vaccinations at our Sengkang & Punggol clinics. Government Schemes Your Guide to Subsidised Care Medisave Medisave was designed to help Singaporeans pay for their medical expenses on chronic conditions and vaccinations at GP clinic. Under this scheme, the patient of their immediate family members can withdraw up to $500 (simple chronic condition) or up to $700 (complex chronic condition) per patient per year to pay for the following outpatient medical expenses: Flexi-Medisave If you're a Singapore Citizen or Permanent Resident aged 60 or above, you can use up to $400 of your Medisave each year to pay for a variety of outpatient medical treatments. This includes: Consultations Screening tests Vaccinations Medication To use your Flexi-Medisave, simply let our staff know when you are at the clinic. Medisave Grant for Newborn Newborn citizens will get a Medisave account with a grant of $5,000* in their Medisave account. This grant can help parents defray the costs of their child’s MediShield premiums , as well as other healthcare expenses such as vaccinations. *For children born on or after 1 April 2025. Medisave Claimable for Adult Vaccinations A new list of adult recommended vaccines are also Medisave claimable with effect. (For persons aged 18 years and older as recommended by MOH) Influenza Pneumococcal Cervical Cancer vaccination Tetanus,diphtheria & pertussis Measles,mumps & rubella (MMR) Hepatitis B Chicken Pox Chronic Disease Management Program Diabetes Hypertension Stroke Lipid Disorder (Cholesterol) Asthma Dementia Bipolar order Major Depression Chronic Obstructive Pulmonary Disease Parkinson Disease Osteoarthritis Gout Chronic Hepatitis B Allergic Rhinitis Vaccinations Program for Adults Singaporeans can use their Medisave to pay for vaccinations such as pneumococcal and influenza, Cervical Cancer and Hepatitis B vaccinations. For cervical cancer vaccination, the approved age for Medisave usage is for ladies age between 9 to 26 years old. Our clinics carry both Gardasil and Cervarix vaccines which are approved for the prevention of disease caused by Human Papillomavirus (HPV). Community Health Assist Scheme (CHAS) At Etern Medical, we are able to manage patients with chronic conditions using both CHAS card and CDMP program. Our patient is able to use their Medisave for the outpatient treatment of the same set of chronic conditions covered under CHAS. CHAS cardholder will receive subsidies for treatment of chronic conditions and/or common illnesses and selected dental services at participating CHAS clinics. Do remember to bring along your CHAS card when visiting our clinic. Baby Bonus Program Our medical bills can be paid through the Child’s Development Account (CDA). Parents can use their Baby Bonus cash gift and/or savings in their Child Development Accounts (CDA) to pay for all consultations, procedures, vaccinations, including pneumococcal and hepatitis B vaccinations, at Baby Bonus approved medical institutions. The Baby Bonus and CDA can also be used to pay for siblings’ vaccination. To register your child for this scheme, please come down to our clinic with the following documents: Your NRIC if you are the trustee of the child Your child’s Birth Certificate Your child’s Baby Bonus NETS card Medical Expenses Ministry of Health has approved the use of Medisave $500/$700 per account per annum scheme for the vaccinations for those in high-risk group and some medical conditions. All childhood vaccinations under the NCIS (National Childhood Immunisation Schedule) for Medisave is claimable up to $500/$700 per annum per account holder. Parents can also choose to pay with the combination of baby bonus and Medisave. Healthier SG Screening Healthier SG Screening (previously known as the Screen For Life programme), eligible Singaporeans & Permanent Residents will continue to enjoy the same subsidised screenings. Eligible Singaporeans, including PG and CHAS card holders, can enjoy subsidised health screenings. PG Card: Free MG/CHAS Blue/Orange Card: $2 Eligible Singaporeans/CHAS Green Card: $5 Please bring along your NRIC and CHAS/MG/PG Card (if applicable) when you book an appointment or visit at our clinics. Check Eligibility Pioneer Generation (PG) From 1 Sep 2014, all pioneer generation will be placed on CHAS. For those who are already on CHAS, they will be able to enjoy additional subsidies. The subsidies benefits will be as follows: Acute Conditions: $28.50 Chronic Condition under CDMP - Simple: $90 Chronic Condition under CDMP - Complex: $135 Health Screening under HPB - ISP: From $28.50 (Consult Only) Do remember to bring along your PG card when visiting our clinic. Healthier SG Benefits Singapore Citizens & Permanent Residents Free First Health Plan Consultation 3,000 Healthpoints worth $20 NTUC Vouchers in Healthy 365 app Enrollees can enjoy cash co-payment waived for Medisave Chronic Medications. Singapore Citizens Free Healthier SG Screenings & Vaccinations. CHAS cardholders enrolled to Healthier SG can opt for the Healthier SG Chronic Tier, where they can enjoy subsidies of up to 87.5% for a selected whitelist of chronic medications similar to those prescribed and subsidised at polyclinics. Find Out More *Subsidies are available based on the National Adult Immunisation Schedule (NAIS) criteria.

Your trusted family GP providing comprehensive general medical services. Walk-in for acute illness, chronic disease management, and primary care for all ages. General Medical Services Feel free to visit any of our clinics and consult our doctors Book An Appointment Find Services Infection • Sinusitis, “100-day” cough, Tuberculosis Screening • Urinary Tract Infection, • Vaginal discharge • Dengue (Screening & Monitor) • Ear Infection (By Syringe Therapy, Forcep-dis-impaction) • Daily Antibiotic Injection Therapy & Blood Monitoring • COVID-19 Infection Respiratory Care • Asthma (pediatric & adult), Chronic Bronchitis (COPD) • Smoking Cessation • Lung Function Test (In-house Spirometry) • Sputum, Nasal & Throat Secretion Analysis • Allergen Test for Asthma & Sinusitis • Respiratory Protection Vaccines Paediatric & Children • Paediatric Fever, Skin, • Diarrhoea & Constipation • Cough, Asthma Care • Developmental Assessment /Monitoring • Paediatric Blood Taking Skin, Hair & Nail Services • Skin, Hair & Nail Analysis • Psoriasis & Eczema (including allergen assessment) • Comprehensive Acne Treatments • Ear Piercing • Hair Loss Treatment Medical Examination & Check Up • Employment Checkup • Permanent Resident/Social Visit Pass • Student Pass • Maid Check-up • Immigration, Work-permit • LTA/Taxi Driving License • Fit-For-School, Fitness for IPPT • Medical-Lawyer & Insurance Report (By Appointment) Head Ache, Giddiness & Numbness • Diabetes • Thyroid & Sex Hormone • Liver & Kidney Failure Screening • Eye, Sinus & Sleep Study • Cardiac, Stroke & Aneurysm Screening • Thyroid Treatment Muskuloskeletal Problems • Back-Pain, Tension Neck Pain • Carpal Tunnel Syndrome • Tendonitis • Gout & Arthritis • Knee & Tendon Injection Therapies • Fall & Sprain assessment • Osteoporosis screening • Tendinitis Injection Therapies • Muscle/Tendon Sprain & Strain Express Diagnostic Test • Tonometry Eye Test • Schirmir Eye Test • Lung function Test (Spirometry) • Bronchodilator Response Test • Pregnancy Test Kit • Influenza Test Kit • Dengue Test Kit • Chikungunya Test Kit • Throat Swab for Sorethroat • Skin Prick Test (Allergies) • Stool Test Kits (Persistent Diahorrea) Eye Panel • Dry Eyes (Schirmer Test) • Eye Pressure Test (Tonometry Test) • Eyesight Test (Visual Acuity Check) • Colour Vision Test • Eye Infection • Conjunctivitis • Cornea Test (Fluoret) Infection Sinusitis, “100-day” cough Tuberculosis Screening Urinary Tract Infection Vaginal Discharge Dengue (Screening & Monitor) Ear Infection (By Syringe Therapy, Forcep-dis-impaction) Daily Antibiotic Injection Therapy & Blood Monitoring COVID-19 Infection Respiratory Care Asthma (Paed iatric & Adult) Chronic Bronchitis (COPD) Smoking Cessation Lung Function Test (Spirometry) Sputum, Nasal & Throat Secretion Analysis Allergen Test for Asthma & Sinusitis Respiratory Protection Vaccines Paediatric & Children Paediatric Fever Skin Assessment Diarrhea & Constipation Cough, Asthma Care Developmental Assessment/ Monitoring Paediatric Blood Taking Skin, Hair & Nail Services Skin, Hair & Nail Analysis Psoriasis & Eczema (including allergen assessment) Comprehensive Acne Treatments Ear Piercing Hair Loss Treatment Medical Examination Employment Checkup Permanent Resident/Social Visit Pass Student Pass Maid Check-up (6ME) Immigration, Work-permit LTA/Taxi Driving License Fit-For-School, Fitness for IPPT Medical-Lawyer & Insurance Report (By Appointment) Headache & Numbness Diabetes Thyroid & Sex Hormone Liver & Kidney Failure Screening Eye, Sinus & Sleep Study Cardiac, Stroke & Aneurysm Screening Thyroid Treatment Musculoskeletal Issues Back-Pain, Tension Neck Pain Carpal Tunnel Syndrome Tendonitis Gout & Arthritis Knee & Tendon Injection Therapies Fall & Sprain Assessment Osteoporosis Screening Tendinitis Injection Therapies Muscle/Tendon Sprain & Strain Express Diagnostic Test Dry Eyes (Schirmer Test) Eye Pressure Test (Tonometry Test) Lung Function Test (Spirometry) Bronchodilator Response Test Pregnancy Test Kit Influenza Test Kit Dengue Test Kit Chikungunya Test Kit Throat Swab for Sorethroat Skin Prick Test (Allergies) Stool Test Kits (Persistent Diarrhea) Eye Panel Dry Eyes (Schirmer Test) Eye Pressure Test (Tonometry Test) Eyesight Test (Visual A cuity Check) Color Vision Test Eye Infection Conjunctivitis Cornea Test (Fluoret) Other Services Weight Management Strive for your weight goals and live a healthier lifestyle. Bring your loved ones along and achieve it together. Explore Healthier SG Benefits for enrollees: Free First Health Plan Consultation Free Healthier SG Screenings & Vaccinations Highly Subsidized Medications Co-payment waived for Medisave Chronic Medications 3,000 Healthpoints (~$20 Voucher) Explore Vaccinations Safeguard you and your family against diseases, we have packages for Travel Children Adult Vaccinations Explore

Secure and convenient teleconsultation services with our GP in Sengkang & Punggol. Get MCs, medication refills, and virtual consultation from home. Book your slot now. Teleconsult Your Health, from the Comfort of Your Home. Teleconsult Prices Simple Consult $25 (5 - 10 minutes) *Price Before GST *Subject to availability Medication Delivery $10 Minimum (Additional Fees apply for longer distance) *Additional Surcharge levy for Restricted Areas like Jurong and Sentosa. *Next day delivery will apply for Teleconsultation after 8pm. WhatsApp Us To Book Your Teleconsult Button The Seletar Mall Operating Hours Monday - Friday 8.30am - 1.00pm 2.00pm - 5.00pm 6.30pm - 9.30pm Saturday, Sunday & PH 9.00am - 3.00pm 6.30pm - 9.30pm WhatsApp Us Button Punggol MRT Operating Hours Monday - Friday 8.30am - 1.00pm 2.00pm - 5.00pm 6.30pm - 9.30pm Saturday, Sunday & PH 8.30am - 1.00pm WhatsApp Us Button Fernvale Palm Operating Hours Monday - Friday 8.30am - 1.00pm 6.30pm - 9.30pm Saturday, Sunday & PH Closed WhatsApp Us Button Punggol Sumang LRT Operating Hours Monday - Friday 8.30am - 1.00pm Monday - Wednesday 6.30pm - 9.30pm Saturday, Sunday & PH Closed WhatsApp Us Book an Appointment Book an appointment via the various avenues: Call In WhatsApp Message Our nurses will check with you regarding your concern and triage for suitability for Teleconsult. Consultation Payment You can make payment for the consultation first as per the clinic’s consultation charges via Paynow. Do take note that once payment has been made, no refunds will be allowed. Do send a WhatsApp message with the screenshot as proof of payment to the clinic. Teleconsult Process Please be present 10 minutes before your appointment time. You will receive a WhatsApp message from our clinic when our doctor is ready with the Teleconsult. You will need to present NRIC for identity verification during the Teleconsult. If the doctor deems you are required for further examination for your current condition, you may be required to head down to the clinic. Reschedule of Appointment In any case, you need to reschedule the Teleconsult. Please contact the respective clinics at least 1 hour before your appointment time. Medication Delivery / Collection You can choose collect your medications either at the clinic or via courier service. Medication Delivery Charges: Minimum $10 (Additional Fees apply for longer distance) Additional Surcharge levy for Restricted Areas like Jurong and Sentosa. Next day delivery will apply for Teleconsultation after 8pm. (Subjected to non-controlled drugs prescribed and delivery charges) Suitable Conditions for Teleconsult: Flu / Sore Throat Cough & Cold Sinus Infections Arthritis Mild Allergic Reactions Headaches & Migraines Muscle Strains & Sprains Diarrhoea and/or Vomiting Constipation Lab / Chronic Review Rashes / Skin Infections Insect Bites Urinary Tract Infection (UTI) Suitable Chronic Conditions Diabetes Hypertension Lipid Disorders (Hyperlipidaemia) Asthma Allergic Rhinitis Frequently asked questions What is Teleconsult? Teleconsult is for patients that have any simple non-assessment ailments such as: 1. Patients with simple conditions that do not need physical examination or further testing for management. 2. Patients who are generally well and only has minor symptoms that doesn’t need much medication but require medical rest. (E.g., Headache, Body ache, Back pain, etc.) 3. Patients who have minor illnesses that they have prior experience of and requires only some simple medications that they have taken before. 4. Patients with existing chronic condition who are well and require a simple consultation and refill of the same medications. What medical conditions are unsuitable for teleconsult services? Patients with uncontrolled chronic conditions or mental health concerns are advised against using teleconsultation. Symptoms listed below are also considered unsuitable for teleconsult, and may require immediate medical attention at the Accident & Emergency department of the nearest hospital: • Acute or severe chest pain • Actively bleeding or deep wounds or lacerations • Breathlessness • Convulsions or seizures • Fainting spells, presyncope or syncope • Injuries with suspected fractures or dislocations presenting as severe pain, open wounds, deformity, severe bruising or swelling, loss of sensation, and limb weakness • Persistent vomiting • Severe abdominal pain • Severe headache or giddiness • Sudden onset numbness, weakness or slurred speech • Sudden loss of vision Are there any age limitations for teleconsult? Yes. Teleconsult is limited to patients aged 16 years and above. Patients who are aged 16 and below shall be accompanied by an adult throughout the whole teleconsult. Are there any preparations to be fulfilled prior to my teleconsult appointment? 1. Ensure that you have the WhatsApp Messenger application downloaded in your phone and logged in. 2. Where possible and relevant, have photographs of your condition, e.g. infection, skin problem or wound, recent medical records and/or latest laboratory results. Do send the relevant images through WhatsApp Messenger to the clinic’s mobile phone number before commencing the teleconsultation to facilitate the doctor’s review. 3. Where available and medically appropriate, it is strongly recommended to be prepared with the following equipment on hand during the teleconsultation: - Thermometer - Blood pressure machine - Glucometer (for diabetic patients) - Weighing scale - Torchlight 4. You may record your vitals before your teleconsultation and have them ready for your doctor. 5. Be ready to verify your name and identity or passport number with your doctor before commencing the teleconsultation. Do have your identity card or passport ready on hand as well. What are the costs involved? Our consultation fees are exclusive of GST, the cost of medication, and any additional charges such as memos or referral letters, as well as administrative and delivery fees (where applicable). At the end of your teleconsultation, you will be issued an itemized invoice detailing the total charges incurred, which will include the following: 1. Consultation fees 2. GST 3. Cost of medication (if applicable) 4. Memo or referral letter (if applicable) 5. Administrative charges 6. Delivery charges (if applicable). What if the connection is lost in the midst of the teleconsult? Our doctor will give you a return call if the connection is lost during the teleconsult. Should there be any technical difficulties and a re-connection is not possible, our clinic nurse will contact you again shortly. However, we would strongly recommend that the signal strength of the mobile data or Wi-Fi connection is stable before starting the teleconsult. This would help to minimize connectivity issues. Am I able to choose my doctor? Patient can inform the clinic his/her preferred doctor. However, this must be clearly stated during appointment booking and is still further subjected to the availability of the preferred doctor. The medications will be dispensed from the clinic the doctor is currently stationed at. Can I get a Medical Certificate? Yes, you may request. However, a medical certificate is not always guaranteed. The doctor will assess and recommend the best course of treatment which may or may not involve the issuance of a medical certificate. The medical certificate can be retrieved either via the eHealthAssist (eHA) app or emailed to you in PDF format or you may also opt for self-collection for the hardcopy medical certificate at the clinic premises. Can I get a medical prescription? Yes, you may request. This is however subjected to the doctor’s assessment & management of the condition, which may or may not include the exact medical prescription that you have requested. Do note that an additional charge of $15 for a medical prescription letter applies. There is no doctor’s signature on the digital MC. How do I prove that the digital MC is authentic? As the digital MC is a computer-generated MC, the doctor’s signature is not required. The doctor’s signature is in the form of his / her name block letters on the digital MC together with the doctor’s MCR number. If you need further clarification, please call the clinic. What should I do if I missed my scheduled teleconsult appointment? If you missed your scheduled appointment, you may call the clinic phone or send a WhatsApp message to the respective clinic mobile number and the nurses will be able to assist you.