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Secure and convenient teleconsultation services with our GP in Sengkang & Punggol. Get MCs, medication refills, and virtual consultation from home. Book your slot now. Teleconsult Your Health, from the Comfort of Your Home. Teleconsult Prices Simple Consult $25 (5 - 10 minutes) *Price Before GST *Subject to availability Medication Delivery $10 Minimum (Additional Fees apply for longer distance) *Additional Surcharge levy for Restricted Areas like Jurong and Sentosa. *Next day delivery will apply for Teleconsultation after 8pm. WhatsApp Us To Book Your Teleconsult Button The Seletar Mall Operating Hours Monday - Friday 8.30am - 1.00pm 2.00pm - 5.00pm 6.30pm - 9.30pm Saturday, Sunday & PH 9.00am - 3.00pm 6.30pm - 9.30pm WhatsApp Us Button Punggol MRT Operating Hours Monday - Friday 8.30am - 1.00pm 2.00pm - 5.00pm 6.30pm - 9.30pm Saturday, Sunday & PH 8.30am - 1.00pm WhatsApp Us Button Fernvale Palm Operating Hours Monday - Friday 8.30am - 1.00pm 6.30pm - 9.30pm Saturday, Sunday & PH Closed WhatsApp Us Button Punggol Sumang LRT Operating Hours Monday - Friday 8.30am - 1.00pm Monday - Wednesday 6.30pm - 9.30pm Saturday, Sunday & PH Closed WhatsApp Us Book an Appointment Book an appointment via the various avenues: Call In WhatsApp Message Our nurses will check with you regarding your concern and triage for suitability for Teleconsult. Consultation Payment You can make payment for the consultation first as per the clinic’s consultation charges via Paynow. Do take note that once payment has been made, no refunds will be allowed. Do send a WhatsApp message with the screenshot as proof of payment to the clinic. Teleconsult Process Please be present 10 minutes before your appointment time. You will receive a WhatsApp message from our clinic when our doctor is ready with the Teleconsult. You will need to present NRIC for identity verification during the Teleconsult. If the doctor deems you are required for further examination for your current condition, you may be required to head down to the clinic. Reschedule of Appointment In any case, you need to reschedule the Teleconsult. Please contact the respective clinics at least 1 hour before your appointment time. Medication Delivery / Collection You can choose collect your medications either at the clinic or via courier service. Medication Delivery Charges: Minimum $10 (Additional Fees apply for longer distance) Additional Surcharge levy for Restricted Areas like Jurong and Sentosa. Next day delivery will apply for Teleconsultation after 8pm. (Subjected to non-controlled drugs prescribed and delivery charges) Suitable Conditions for Teleconsult: Flu / Sore Throat Cough & Cold Sinus Infections Arthritis Mild Allergic Reactions Headaches & Migraines Muscle Strains & Sprains Diarrhoea and/or Vomiting Constipation Lab / Chronic Review Rashes / Skin Infections Insect Bites Urinary Tract Infection (UTI) Suitable Chronic Conditions Diabetes Hypertension Lipid Disorders (Hyperlipidaemia) Asthma Allergic Rhinitis Frequently asked questions What is Teleconsult? Teleconsult is for patients that have any simple non-assessment ailments such as: Patients with simple conditions that do not need physical examination or further testing for management. Patients who are generally well and only has minor symptoms that doesn’t need much medication but require medical rest. (E.g., Headache, Body ache, Back pain, etc.) Patients who have minor illnesses that they have prior experience of and requires only some simple medications that they have taken before. Patients with existing chronic condition who are well and require a simple consultation and refill of the same medications. What medical conditions are unsuitable for teleconsult services? Patients with uncontrolled chronic conditions or mental health concerns are advised against using teleconsultation. Symptoms listed below are also considered unsuitable for teleconsult, and may require immediate medical attention at the Accident & Emergency department of the nearest hospital: Acute or severe chest pain Actively bleeding or deep wounds or lacerations Breathlessness Convulsions or seizures Fainting spells, presyncope or syncope Injuries with suspected fractures or dislocations presenting as severe pain, open wounds, deformity, severe bruising or swelling, loss of sensation, and limb weakness Persistent vomiting Severe abdominal pain Severe headache or giddiness Sudden onset numbness, weakness or slurred speech Sudden loss of vision Are there any age limitations for teleconsult? Yes. Teleconsult is limited to patients aged 16 years and above. Patients who are aged 16 and below shall be accompanied by an adult throughout the whole teleconsult. Are there any preparations to be fulfilled prior to my teleconsult appointment? Ensure that you have the WhatsApp Messenger application downloaded in your phone and logged in. Where possible and relevant, have photographs of your condition, e.g. infection, skin problem or wound, recent medical records and/or latest laboratory results. Do send the relevant images through WhatsApp Messenger to the clinic’s mobile phone number before commencing the teleconsultation to facilitate the doctor’s review. Where available and medically appropriate, it is strongly recommended to be prepared with the following equipment on hand during the teleconsultation: - Thermometer - Blood pressure machine - Glucometer (for diabetic patients) - Weighing scale - Torchlight You may record your vitals before your teleconsultation and have them ready for your doctor. Be ready to verify your name and identity or passport number with your doctor before commencing the teleconsultation. Do have your identity card or passport ready on hand as well. What are the costs involved? Our consultation fees are exclusive of GST, the cost of medication, and any additional charges such as memos or referral letters, as well as administrative and delivery fees (where applicable). At the end of your teleconsultation, you will be issued an itemized invoice detailing the total charges incurred, which will include the following: Consultation fees GST Cost of medication (if applicable) Memo or referral letter (if applicable) Administrative charges Delivery charges (if applicable). What if the connection is lost in the midst of the teleconsult? Our doctor will give you a return call if the connection is lost during the teleconsult. Should there be any technical difficulties and a re-connection is not possible, our clinic nurse will contact you again shortly. However, we would strongly recommend that the signal strength of the mobile data or Wi-Fi connection is stable before starting the teleconsult. This would help to minimize connectivity issues. Am I able to choose my doctor? Patient can inform the clinic his/her preferred doctor. However, this must be clearly stated during appointment booking and is still further subjected to the availability of the preferred doctor. The medications will be dispensed from the clinic the doctor is currently stationed at. Can I get a Medical Certificate? Yes, you may request. However, a medical certificate is not always guaranteed. The doctor will assess and recommend the best course of treatment which may or may not involve the issuance of a medical certificate. The medical certificate can be retrieved either via the eHealthAssist (eHA) app or emailed to you in PDF format or you may also opt for self-collection for the hardcopy medical certificate at the clinic premises. Can I get a medical prescription? Yes, you may request. This is however subjected to the doctor’s assessment & management of the condition, which may or may not include the exact medical prescription that you have requested. Do note that an additional charge of $15 for a medical prescription letter applies. There is no doctor’s signature on the digital MC. How do I prove that the digital MC is authentic? As the digital MC is a computer-generated MC, the doctor’s signature is not required. The doctor’s signature is in the form of his / her name block letters on the digital MC together with the doctor’s MCR number. If you need further clarification, please call the clinic. What should I do if I missed my scheduled teleconsult appointment? If you missed your scheduled appointment, you may call the clinic phone or send a WhatsApp message to the respective clinic mobile number and the nurses will be able to assist you.

Terms and Conditions (Remote Overseas Vaccination Records) All individuals who have been vaccinated overseas with any vaccines approved under the WHO Emergency Use Listing (EUL), including booster shots, can get their overseas vaccination records ingested into the National Immunisation Registry (NIR). If their overseas vaccination documents are not in English, they will need to get the documents translated by a translation service provider, notary public or embassy of the country that issued the document. Both the original overseas vaccination document and translated document must be shown for verification. Holders of the following types of certificates may be exempted from serology testing for their vaccinations to be recognised. However, your certificate must be able to be scanned to verify its authenticity. Australia International COVID-19 Vaccination Certificate Bahrain COVID-19 Vaccination Certificate Bangladesh COVID-19 Vaccination Certificate from the Ministry of Health and Family Welfare Brunei COVID-19 Vaccination Certificate on the BruHealth App Cambodia COVID-19 Vaccination Certificate from the Kingdom of Cambodia Canada Smart Health Card (HSC) Fiji COVID-19 Vaccination Certificate Hong Kong COVID-19 Vaccination Record from Department of Health India Co-WIN International Travel Certificate Indonesia International COVID-19 Vaccination Certificate from the PeduliLindungi App Japan Vaccination Certificate of COVID-19 Mainland China International Travel Health Certificate Steps to Updating Your Vaccination Record 1. Fill up and submit the Recognition of Overseas COVID-19 Vaccination form, click here . 2. Email us your digital vaccination document with verifiable QR code. We will verify your documents and its authenticity. 3. Once the vaccination certificate has been verified successfully, we will give you a call to verify your Name / IC / Passport and Date of Birth. 4. We will send you a payment link via email for you to make your payment there. Do send a screenshot to us once your payment is made. 5. Your Vaccination Status will be shown on TraceTogether or Healthhub within the next 48 hours upon the successful update into NIR. 6. Any resubmission of vaccination record to NiR will have additional charges of $25. Required Documents 1. Personal identification documents (e.g. NRIC, FIN card, Work permit card, Passport) 2. Overseas vaccination document (Original hardcopy or digital vaccination certificate) Category Personal Identifiers Markers of Authenticity Adequate information to be uploaded into National Immunisation Registry (NIR) Content/Fields a) Full Name and Unique Identification Number (as per government-issued identification document) b) Date of Birth a) Physical seal or stamp b) QR Code linked to E-Notarisation Authority a) Name of Vaccine b) Manufacturer c) Batch / Lot Number (Should be entered where possible but not mandatory for ingestion) d) Date of Vaccination a) If your vaccination documents are not in English, you will need to get the documents translated by a translation service provider, notary public or embassy of the country that issued the document. Both the original overseas vaccination document and translated document must be shown for verification. b) The vaccination certificate is in a digitally verifiable format and must be able to provide a digital certificate when scanned.

Get your subsidized Healthier SG Screening (Screen for Life) at our clinics. Includes recommended tests for chronic diseases, diabetes, and high cholesterol. Enrol with our trusted doctor. Healthier SG Screenings Subsidised Health Screenings for a Healthier You The Importance of Screening Regular health screening is key to early detection and management of chronic diseases. Under the Healthier SG program, we help you stay on top of your health with recommended, subsidised screenings tailored to your age. Book Your Screening Healthier SG Screening Subsidies As an enrolled Healthier SG patient, you are entitled to subsidised screening services at our clinic. For Non-Healthier SG patients, your subsidies will be based on your CHAS card status. Healthier SG Enrollees / Pioneer Generation (PG) $0 Merdeka Generation (MG) / CHAS Blue / Orange $2 Eligible Singapore Citizens / CHAS Green $5 *Please check with our clinic team for eligibility . Recommended Screenings Male and Female Frequency (40-49 Years) Frequency (≥ 50 Years) Diabetes Screening Tests HBA1C OR Fasting Blood Glucose Once every 3 years Obesity Screening Test Waist Circumference with BMI Once a year High Blood Pressure Screening Test Blood Pressure Measurement Once every 2 years High Cholesterol Screening Test Lipid Profile Once every 3 years Colorectal Cancer Screening Test 2-Day Faecal Immunochemical Test (FIT) - Once a year Female Only Cervical Cancer Screening Test HPV Test Once every 5 years

Get your authorized COVID-19 vaccination at our Sengkang & Punggol GP clinics. Administered by certified vaccinators following the latest MOH guidelines. Book your appointment today. COVID-19 Vaccination Protect yourself and your loved ones from COVID-19. Book Your COVID-19 Vaccination Etern Medical Clinics has been administering Pfizer-BioNTech COVID-19 vaccines to the public who falls under the eligible group. This vaccination is FREE to all Singaporeans and long-term residents in Singapore. Eligibility Group: Singaporeans Permanent Residents Selected Work Pass Holders Healthcare Workers Healthier SG Enrollees Recommended Group: Individuals can get a booster 5 months (150 days) after their last Covid-19 shot. Seniors aged 60 and above are strongly encouraged to get the booster. Medically vulnerable individuals aged 12 and above, including: Medical / Chronic Conditions E.g., Diabetes, Hypertension Are there any side effects? What should I do if I suffer from any side effects? The vaccine has been assessed to be safe for use. However, some common side effects maybe experience by different individuals. Like other vaccines, most of the side effects are mild or moderate and it will go off after a few days. Some common side effects are: Pain Redness Swelling Tiredness Headache Muscle pain Chills Fever Nausea See a doctor if the side effects persist or get worse. The fever usually persists for more than 2 days. In very rare cases, this vaccine can cause a severe allergic reaction. Signs of a severe allergic reaction include: Difficulty in breathing Swelling of face Swelling of face, lips, throat, eyes Dizziness and weakness Fast heartbeat Bad rash all over the body Chills Fever Nausea If you experience severe allergic reaction, please seek medical attention immediately.

Search Results All (58) Services (2) Pages (56) 58 items found for "" Services (2) Tele-ART (For Pre-Departure) Tele-ART (For Nightlife & Events) View All Pages (56) Pediatric And Child | Etern Medical Paediatric and Child You can certainly trust that our nurses & doctors are trained to care for and treat your child professionally. At Etern Medical, we provide a range of general consultation services for children of all ages as follows: ​ General Childhood illnesses such as fever, cough, sore throat, vomiting, diarrhoea, constipation, skin rashes, hand-foot-mouth disease, chicken pox, and other respiratory illnesses. Developmental Assessment and Monitoring to chart the milestones of growth Growth and Nutrition, Dietary Advice and Sleep and Behavioral Problems Childhood Vaccination Programs such as 5-in-1,6-in-1 and Pneumococcal vaccination Health Screening for Children Food Allergies, Asthma Care, Skin Allergies, Rashes, and Eczema Paediatric Swabs Protect your child's health, and get the free childhood vaccinations* with our clinics For vaccinations, it will be necessary to bring along the child's past immunization record or health booklet. *Singaporean Child ren Only NCIS Eye Test | Etern Medical Eye Health Your eyes are the windows to your souls. Therefore, it is important to take care of your eyes. Common Conditions for Eyes If you encounter any of the following conditions; Our team can provide comprehensive eye screening to evaluate your vision and check for eye diseases. Eye Pressure Test (Tonometry Test) A tonometry test measures the amount of pressure it takes to flatten a portion of your cornea. These readings will help the doctor to diagnose and keep track of glaucoma. Dry Eyes (Schirmer Test) A Schirmer test is to assess dry eyes syndrome and it determines whether the eyes produce enough tears to keep it moist. If you are producing excessive tears or too few tears, our doctor will evaluate the potential underlying cause of this condition. Eyesight Test (Visual Acuity Check) A Visual Acuity test will tell you how well you see at near and far distances. Colour Vision Test A colour vision test is to measure your ability to tell the difference among colours. If you are unable to pass this test, you may have poor colour vision or colour blind. Cornea Test (Fluoret) Fluoret is a test done to check the scratches at the surface of your eye. All the eye tests are comfortable! ​ Contact us to arrange an appointment for a comprehensive eye check now! Terms Of Use | Etern Medical Terms of Use This website, www.eternmedical.com , and other related websites contained herein (hereinafter collectively referred to as the “Website”) provide information on general medical services and other healthcare related services. Please read these terms and conditions carefully. By accessing this website and/or using the online services, you agree to be bound by the following terms and conditions. If you do not accept any of these terms and conditions, you must immediately discontinue your access to this website and/or use of the online services. Hyperlinks For your convenience, Etern Medical may include hyperlinks to websites on the Internet that are owned or operated by third parties. Such linked websites are not under the control of Etern Medical. Therefore we cannot accept responsibility for the contents of or the consequences of accessing any linked website or any link contained in a linked website. Furthermore, the hyperlinks provided in this website should not be considered or construed as an endorsement or verification of such linked websites or the contents therein by Etern Medical. You agree that your access to and/or use of such linked websites is entirely at your own risk and subject to the terms and conditions of access and/or use contained therein. Proprietary Rights You acknowledge that the information and materials located or hosted on or linked to our Website (the “Materials”) are protected by copyright, trademark and other forms of proprietary rights, and belong to us or such third party identified therein. Such Materials include, but are not limited to, any price information, data, text, software, music, sound, photographs, video, illustrations, designs, trademarks, trade names, service marks, product names, logos or other material contained in any form including but not limited to advertisement or commercially produced information made available on or through our Website, by us or our advertisers or other content providers. All rights, titles and interests to the Materials found on our Website are either owned by, licensed to or controlled by us. Any other trademarks, trade names, service marks, product names and logos contained herein which are not owned by, licensed to or controlled by us are used solely for editorial fashion, and to the benefit of respective owners, with no intention of trademark infringement. You are prohibited from using any marks or Materials found on our Website for any purpose including, but not limited to use as meta tags on other websites, without written permission from us or such third party, which may own the marks or Materials. Governing Law & Jurisdiction By accessing this website and/or using the online services, you agree that such access and/or use, as well as these Terms and Conditions of Access shall be governed by, and construed in accordance with, the laws of Singapore and you agree to submit to the non-exclusive jurisdiction of the Singapore courts. View All

Our Services Tele-ART (For Nightlife & Events) Get your ART Swab Test done in the comfort of your own home! 30 min 15 Singapore dollars SGD 15 Book Now Tele-ART (For Pre-Departure) Get your ART Swab Test done in the comfort of your own home! 30 min 25 Singapore dollars SGD 25 Book Now

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